Front End Retail Specialist: Customer Service

Ollies Bargain Outlet Holdings, Inc.; Roanoke (VA); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

20% Associate discount on Ollie’sPurch

Voluntary benefits

Job summary

Ollie’s Bargain Outlet Holdings, Inc. is hiring a Front End Specialist to assist customers and maintain the front end of the store. You will greet shoppers, operate the cash register, and stay informed about current promotions to boost sales.

The role emphasizes teamwork, reliability, and a friendly attitude, with opportunities to support donation programs and merchandise management while maintaining store appearance.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Cash handling

Merchandising

Team player

Promotions knowledge

Education

High school diploma or equivalent

Tools

Cash register (POS)

Job description

Ollie’s Bargain Outlet Holdings, Inc. is hiring a Front End Specialist to assist customers and maintain the front end of the store. You will greet shoppers, operate the cash register, and stay informed about current promotions to boost sales.

The role emphasizes teamwork, reliability, and a friendly attitude, with opportunities to support donation programs and merchandise management while maintaining store appearance.