Front End Office Teammate

Northeast Grocery; City of Troy (NY); On-site; USD 17,000 - 21,000; Part time

Job summary

Northeast Grocery in Troy, NY is seeking staff to ensure a friendly, safe, and efficient guest experience. You will bag groceries, perform price checks, and assist with loading orders to guests’ cars while maintaining a neat store area and adhering to dress and grooming standards.

The role emphasizes strong communication and reliable performance, with pay based on experience and starts at a baseline in wage guidelines. Shifts may vary and work is on-site at our Troy location.

Qualifications

• Strong communication and exceptional customer service.
• Must be reliable.
• Basic literacy and basic computer skills.
• Satisfactory performance reviews.

Responsibilities

• Greet guests with eye contact and say thank you.
• Provide a friendly, helpful, easy and safe shopping experience.
• Present oneself professionally per dress code and grooming policy.
• Maintain a neat and clean work area at all times.
• Bag groceries, perform price checks, and load groceries into guests' cars.
• Operate bottle return area safely and per policies.
• Maintain stock levels of front-end supplies.
• Communicate new policies or promotions to guests.
• Perform other duties as assigned by management.

Skills

Communication

Customer service

Reliability

Job description

Pay starts at. Pay is based on experience.

SUMMARY

To be the advocate for our guests and consistently meet our guests’ expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for bagging groceries, performing price checks, and carrying groceries to guests’ cars.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Responsible to greet, make eye contact and \“Thank\” each guest that you service.


• Responsible for delivering a friendly, helpful, easy and safe shopping experience, that meets our guests’ expectations.


• Responsible for projecting oneself in a professional manner in accordance with our dress code and personal grooming policy.


• Responsible for working in a safe manner and for maintaining a neat and clean work area at all times in accordance with our policies and procedures.


• Responsible for filling all guest orders with great care and efficiency (i.e.: bagging groceries, price checks, loading carts and carry outs).


• Responsible for operating the bottle return area in a safe manner and in accordance with all company policies and procedures.*


• Responsible for maintaining sufficient stock level on Front End supplies.


• Responsible for communicating new policies or promotional programs to our guests.


• Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures.

MINIMUM QUALIFICATIONS

Strong communication skills. Exceptional customer service skills. Must be reliable. Basic Literacy Basic Computer Skills Satisfactory Performance Reviews

EDUCATION AND EXPERIENCE

N/A

PHYSICAL REQUIREMENTS

Sitting Constant 5-8 Hours

Pushing/Pulling Occasional 1-3 Hours up to 50lbs

EQUIPMENT USED

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.