Front End Manager: Customer Service Leader

Food Lion; Salisbury (NC); On-site; USD 42,000 - 63,000; Full time

Job summary

Food Lion in Salisbury, NC seeks a Front End Leader to manage store operations, train and coach associates, and drive customer satisfaction. You will collaborate with store leadership to meet budgeted goals, monitor KPIs, and ensure safety and compliance.

The role emphasizes staff development, effective communication, and maintaining an inviting shopping environment with fast, friendly service. Strong problem-solving and organizational skills are essential.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Oversee Front End operations including Service Center and Self-Checkout.

Skills

Leadership

Team management

Customer service

Communication

Education

High School Diploma

Tools

ACIS

CAO

Food Lion To-Go app

Job description

Food Lion in Salisbury, NC seeks a Front End Leader to manage store operations, train and coach associates, and drive customer satisfaction. You will collaborate with store leadership to meet budgeted goals, monitor KPIs, and ensure safety and compliance.

The role emphasizes staff development, effective communication, and maintaining an inviting shopping environment with fast, friendly service. Strong problem-solving and organizational skills are essential.