Front End Manager

foodcityinternship; Weber City (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly pay checks with Direct Deposit

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

Job summary

Food City in Weber City, Virginia is seeking a front-end supervisor to ensure courteous service and efficient checkout operations. You will supervise cashiers, courtesy clerks, fuel and video associates, while safeguarding funds and enforcing store policies.

Loyalty programs and coupon procedures will also be promoted and monitored. Responsibilities include maintaining front-end cleanliness, stocking carts, and logging deliveries.

Qualifications

• Experience supervising front-end operations in a retail environment.
• Ability to manage cash handling, deposits, and related procedures.
• Knowledge of store policies, security, and regulatory compliance.

Responsibilities

• Supervise and monitor front-end operations to ensure courteous service.
• Oversee cashiers, courtesy clerks, fuel, and video associates.
• Maintain security of safe, change funds, and cash handling procedures.
• Ensure compliance with state and local laws related to alcohol and tobacco where applicable.
• Coordinate lane pickups and UPS deliveries logging.
• Keep checkout lines moving and assist in checkout operations.
• Promote use of loyalty programs and coupons, and monitor coupon handling.
• Maintain front-end housekeeping and cart stock at all times.

Skills

Customer service

Cash handling

Supervisory skills

Loss prevention

Policy enforcement

Communication

Education

High school diploma or equivalent

Job description

Essential Job Functions:

• Promote and maintain efficient and courteous service to customers at all times.
• Supervise and monitor the total functions of the front end.
• Supervise and monitor all cashiers, courtesy clerks, fuel, and video associates.
• Supervise and monitor the computer room operator and coordinate lane pick-ups.
• Maintain security of safe and change funds.
• Count safe during scheduled shifts.
• Know and enforce security policies and procedures for store safes. Keep safes locked at all times.
• Accountable for security of all safe combinations, keys, and numbers entrusted to you at all times.
• See that all cash, deposits and pick-ups are properly handled.
• Cash and approve checks and monitor check cashing and tendering procedure making sure they are correctly followed.
• Promote use of ValuCard
• Monitor and enforce coupon handling procedures.
• Monitor supply usage.
• Promote and maintain good housekeeping on the front end.
• Keep adequate number of shopping carts on front end at all times
• Know and enforce company dress code policies including proper use if names tags.
• See that all UPS deliveries are logged.
• Ensure that all funds are maintained and secured.
• Follow all policies and procedures regarding any and all rental equipment.
• Know, follow, and enforce all state and local laws, as well as company policies and procedures regarding the sale of alcoholic beverages, tobacco products, as well as lottery and lotto tickets where applicable.
• Know, follow and enforce all federal laws and company procedures regarding handling of WIC checks.
• Maintain and enforce all policies and procedures for Charge Accounts, Debit/Credit/EFS/EBT/Gift Cards.
• Assist in maintaining the proper inventory levels of all items for sale in customer service area and candy racks.
• Acquire and maintain a working knowledge of computer and check lane recovery offline procedures.
• Follow and enforce proper procedures for handling two-party checks and authorized payroll check procedures including check fees.
• Follow and enforce all policies and proper procedures on banking and armored car services.
• Follow proper procedures for the sale of Money Orders, Postage Stamps, Coinstar, Hunting and Fishing License, Rentals and Promotional Tickets.
• Ensure that all front end associates take all breaks and lunches as scheduled.
• Verify all funds received from bank in accordance with company policies and procedures.
• Answer and facilitate all incoming phone calls.
• Follow and enforce all policies regarding tax-exempt orders.
• Know, follow and enforce all company policies regarding child labor laws.
• Other duties may be assigned as needed.
• Assist in giving produce tests to authorized cash register operators on a weekly basis.
• Assist in keeping checkout lines moving as fast as possible.
• Assist cashiers in unloading the bottom of shopping carts.

Benefits of working for Food City:

401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!

About Food City:

Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.