Front End Manager

Redner's Markets, Inc.; North Wales (Montgomery County); On-site; USD 35,000 - 50,000; Full time

Job summary

A regional grocery store chain located in Montgomery County is seeking a Front End Supervisor to ensure proper cash office management and the highest level of customer service. The role involves completing daily cash reports, managing cash control procedures, and maintaining compliance with financial regulatory standards. Strong communication and math skills are essential. This position offers an opportunity to contribute to a valued team in a vibrant retail environment.

Qualifications

• Effective communication for interactions with customers, employees, and vendors.
• Ability to conduct accurate audits using strong analytical and math skills.

Responsibilities

• Complete daily cash and sales reports and perform bank deposits.
• Check and order change for the change fund and ensure cash control.
• Maintain cash handling procedures and enforce shoplifting policies.
• Implement emergency Front End procedures when necessary.

Skills

Strong oral and written communication skills

Strong analytical and math skills

Job description

REPORTS TO: Store Director / Front End Supervisor

FLSA STATUS: Non-Exempt

JOB SUMMARY

Responsible for all store office security and proper administration of the cash office funds. To perform all Front End clerical functions and maintain the highest level of Front End customer service at all times.

ESSENTIAL JOB FUNCTIONS

1. Complete the cash and sales reports daily, as well as the weekly recap. A deposit must be done after each shift.
2. Report any shortage over $50.00 immediately to the main office.
3. Check and order change for the change fund.
4. Prepare all bank deposits and record all data appropriately, and verify all returned bank slips.
5. Responsible for verifying tills for cashiers at the beginning and the end of each shift, as well as breaks and lunches; following cash control guidelines.
6. Prepare all items for the armored car service.
7. Responsible for cash handling in the office area, keeping the safe locked whenever not being used.
8. Maintain and enforce the company shoplifting policy.
9. Maintain and enforce the emergency code system.
10. Implement emergency Front End procedures when needed.
11. Conduct a master reset or master to sub master operation when necessary.
12. Responsible for all reports issued from the Front End of the store (check transmittals, soda machine reports, etc.).
13. Check and issue inter-store transfers.
14. Maintain a NSF file and ensure proper follow-up of bad check procedures.
15. Work with department managers on Front End observations.
16. Maintain a void card variance check on a weekly basis.
17. Abide by all regulations set forth by the USA Patriot Act and Bank Secrecy Act as it pertains to Redner’s Markets anti-money laundering program.
18. Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS

1. Answer, screen, and route all telephone calls.
2. Operate a cash register or bag groceries as needed.
3. Order and maintain all office supplies from the main office.
4. Conduct periodic checker reviews.
5. Review and highlight the checker report to show acceptable/unacceptable performances.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1. Strong oral and written communication skills for interactions with customers, employees, and vendors.
2. Strong analytical and math skills for conducting accurate audits.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.