Front End Lead & Customer Service Specialist

NORTH STATE GROCERY INC; Auburn (CA); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Life insurance

Dental Insurance

Vision Insurance

Employee discount

Employee Stock Ownership Plan (ESOP)

401(k)

401(k) matching

Referral program

Professional development with career增长

Job summary

NORTH STATE GROCERY INC is hiring at Holiday Market 38 in Auburn, CA 95602. The role focuses on delivering friendly customer service, merchandising, stocking, and ensuring inventory accuracy in the grocery department.

Join our team to help maintain front-end efficiency, balance daily books and deposits, and coach peers for performance. This position requires standing for extended periods and light-to-moderate lifting as part of daily duties.

Qualifications

• World famous friendly attitude toward customers and team members.
• Ability to follow written and verbal instructions.
• Ability to motivate, coach & direct team members.
• Ability to lead others.
• Ability to count and handle cash with accuracy.
• Knowledge of Microsoft Word, Excel & computer technology.
• Ability to lift heavy objects up to 45 pounds.
• Able to stand on your feet continuously.

Responsibilities

• Provide world famous friendly customer service to customers, team members and outside vendors.
• Work as part of a team atmosphere and lead front-end operations.
• Maintain efficient front end and friendly atmosphere for all customers.
• Count and balance daily books and deposits.
• Direct and oversee front end service and cash handling.
• Coach team members for performance improvement when necessary.
• Maintain functionality of equipment such as registers and safety procedures.
• Ensure inventory accuracy with daily scans and routine checks.

Skills

Customer service

Team leadership

Cash handling

Inventory management

Safety procedures

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Excel

Job description

NORTH STATE GROCERY INC is hiring at Holiday Market 38 in Auburn, CA 95602. The role focuses on delivering friendly customer service, merchandising, stocking, and ensuring inventory accuracy in the grocery department.

Join our team to help maintain front-end efficiency, balance daily books and deposits, and coach peers for performance. This position requires standing for extended periods and light-to-moderate lifting as part of daily duties.