Front-End Guest Advocate — Flexible Schedule

Balls Food Stores; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

SunFresh, part of Balls Food Stores, is seeking a dependable Courtesy Clerk to help create a smooth, inviting shopping experience by supporting front-end operations, assisting guests with purchases, and keeping the store clean and organized.

This role emphasizes friendly guest service, teamwork, safety, and adherence to company standards across the store, including collaboration with teammates to ensure excellent guest satisfaction.

Qualifications

• High school diploma or GED.
• Flexible schedule including evenings, weekends, and holidays.
• Experience in grocery, retail, or customer service preferred.

Responsibilities

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience.
• Assist guests with bagging groceries and offer carryout service to enhance convenience and satisfaction.
• Retrieve shopping carts from the parking lot and maintain a safe, clean, and organized exterior area.
• Help keep store entrances, checkout areas, and common spaces clean, clear, and welcoming.
• Support front-end operations by assisting cashiers and responding to guest needs promptly.
• Stock, rotate, and face products as needed to support store presentation and product availability.
• Maintain a clean, organized, and safe work environment throughout the store.
• Follow all workplace safety, sanitation, and company standards.
• Develop basic knowledge of store products, locations, and services to better assist guests.
• Monitor store conditions and report any safety, cleanliness, or product concerns to leadership.
• Communicate clearly and respectfully with teammates and leadership to support efficient operations.
• Collaborate across departments to support overall store performance and guest satisfaction.
• Adhere to all company policies and procedures, including attendance, conduct, and dress code standards.
• Support loss prevention efforts by staying alert and following proper procedures.
• Participate in required trainings and continuous learning opportunities.
• Remain productive during slower periods by cleaning, organizing, restocking, or supporting other departments.
• Other job duties as assigned

Skills

Guest service

Teamwork

Communication

Education

High school diploma or GED

Job description

SunFresh, part of Balls Food Stores, is seeking a dependable Courtesy Clerk to help create a smooth, inviting shopping experience by supporting front-end operations, assisting guests with purchases, and keeping the store clean and organized.

This role emphasizes friendly guest service, teamwork, safety, and adherence to company standards across the store, including collaboration with teammates to ensure excellent guest satisfaction.