Front End Floor Manager: Lead Customer Experience

Rosauers Supermarkets Inc.; Spokane (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligible

Health plan

401k match

Paid time off

Life insurance

Pet insurance

Employee discounts

Scholarships

Leadership training

Relocation assistance

Employee assistance

Job summary

Rosauers Supermarkets in Spokane, WA is seeking a Front End Supervisor to greet customers, answer questions, help locate items, and promote an outstanding shopping experience. You will lead and train front end team members, oversee day-to-day operations, ensure policy compliance, and work to achieve business goals while keeping displays clean and engaging.

This role offers weekly pay, bonus eligibility, and a robust benefits package including health, retirement, PTO, and development

Qualifications

• Must have leadership experience in a similar role.
• Commitment to providing exceptional service to customers and support to team members.
• Excellent communication, interpersonal, and leadership skills.

Responsibilities

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day-to-day operations in the front end department of the store.
• Promote the importance of creating an outstanding customer experience to the team.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.

Skills

Leadership

Customer service

Training

Conflict resolution

Time management

Job description

Rosauers Supermarkets in Spokane, WA is seeking a Front End Supervisor to greet customers, answer questions, help locate items, and promote an outstanding shopping experience. You will lead and train front end team members, oversee day-to-day operations, ensure policy compliance, and work to achieve business goals while keeping displays clean and engaging.

This role offers weekly pay, bonus eligibility, and a robust benefits package including health, retirement, PTO, and development