Front End Customer Service Specialist – Flexible Schedule

The TJX Companies, Inc.; Town of Florida (NY); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k)

Healthcare options

Paid holidays

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused associate to deliver exceptional service and maintain a clean, organized store environment. You may work across areas to support business needs and promote credit and loyalty programs.

The role emphasizes teamwork, integrity, and adherence to store standards, with opportunities to learn across four global home offices, distribution centers, and retail locations. Competitive pay and benefits are provided.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Team player

Lifting heavy objects

Job description

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused associate to deliver exceptional service and maintain a clean, organized store environment. You may work across areas to support business needs and promote credit and loyalty programs.

The role emphasizes teamwork, integrity, and adherence to store standards, with opportunities to learn across four global home offices, distribution centers, and retail locations. Competitive pay and benefits are provided.