Front End Customer Service Associate

Kroger Family of Companies; Springboro (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Family of Companies in Springboro, OH is seeking a friendly cashier/courtesy clerk to greet customers and process transactions at the check lane. You will follow company policies, handle various payment methods, and uphold food safety standards while creating a welcoming store environment.

The role requires strong communication, the ability to stay calm under pressure, and basic math skills to manage simple transactions and give accurate change.

Qualifications

• Customer service experience required.
• Ability to handle stressful situations with composure.
• Effective communication skills in English.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Greet, engage, and assist customers.
• Process transactions quickly, accurately, and efficiently.
• Understand POS system and handle multiple tender types per policy.
• Follow policies for cash shortages/overages and prevent loss.
• Adhere to guidelines on restricted sale items (alcohol, tobacco).
• Stay current with ads and promotions; maintain food safety standards.
• Support a welcoming environment and answer product questions.

Skills

Customer service

Stress management

Communication

Basic math

Job description

Kroger Family of Companies in Springboro, OH is seeking a friendly cashier/courtesy clerk to greet customers and process transactions at the check lane. You will follow company policies, handle various payment methods, and uphold food safety standards while creating a welcoming store environment.

The role requires strong communication, the ability to stay calm under pressure, and basic math skills to manage simple transactions and give accurate change.