FRONT END/COURTESY CLERK

Kroger; Eugene (OR); On-site; USD 17,908 - 24,796; Part time

Benefits offered by this job

Comprehensive healthcare coverage

Flexible scheduling

Employee Assistance Program

Job summary

Kroger in Eugene is seeking a dedicated customer service associate to provide exceptional support in the store. Responsibilities include greeting and assisting customers, processing transactions effectively, and adhering to safety protocols.

The ideal candidate must have prior experience as a Bagger or Courtesy Clerk, possess basic math skills, and manage conflicts in a professional manner. Comprehensive benefits are available, including healthcare coverage and tuition reimbursement.

Qualifications

• Must be able to perform essential functions with or without reasonable accommodation.
• Valuable associate discounts on purchases.
• Access to comprehensive healthcare coverage including medical, dental, vision.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions accurately and efficiently.
• Adhere to food safety regulations.

Skills

Ability to handle stressful situations

Basic math knowledge

Conflict management

Education

Prior experience as a Bagger or Courtesy Clerk

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items ( i.e., alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Prior experience as a Bagger or Courtesy Clerk

Job Info

• Job Identification 193383
• Job Category Store Operations
• Posting Date 05/15/2026, 01:17 AM
• Locations 3333 W 11Th Ave, Eugene, OR, 97402, US (On-site)

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.