Front-End Cashier & Customer Service Pro

Kroger Family of Companies; Michigan; On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Family of Companies in Michigan is seeking a Customer Service/Cashier associate to assist customers and process sales while upholding the company value of respect, integrity, and safety. You will handle cashier duties, provide excellent service, and support store operations at the checkstand and service desk.

Responsibilities include opening/closing the desk, processing refunds and money orders, answering phones, and maintaining accuracy in pricing and logs.

Qualifications

• High school diploma or GED is required.
• Six months cashier experience is preferred.
• Minimum 18 years of age.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis and varied shifts.
• Ability to organize and prioritize tasks.
• Accuracy and attention to detail.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
• Open and close Customer Service Desk and process refunds, exchanges, money orders and transfers, bill pay, gift cards
• Provide lottery service (where applicable) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Honesty and integrity in handling customer and business information
• Follow directions and seek assistance when necessary to resolve issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Cashier experience

Customer service

Fast-paced environment

Weekend availability

Attention to detail

Education

High school diploma or GED

Tools

POS system

Job description

Kroger Family of Companies in Michigan is seeking a Customer Service/Cashier associate to assist customers and process sales while upholding the company value of respect, integrity, and safety. You will handle cashier duties, provide excellent service, and support store operations at the checkstand and service desk.

Responsibilities include opening/closing the desk, processing refunds and money orders, answering phones, and maintaining accuracy in pricing and logs.