Front End Cashier & Customer Service Pro

Hannaford; Lowell (MA); On-site; USD 21,000 - 31,000; Full time

Job summary

Hannaford Supermarkets in Lowell, MA is seeking a Front End Associate to support daily retail operations at the store level. You will observe policies, maintain a neat appearance, assist on special projects, and help with the cash register and service desk while ensuring safety and compliance with standard procedures.

The role emphasizes customer service, age verification where required, and the ability to learn multiple tasks in a fast-paced environment.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Observe and follow all company policies and established procedures.
• Clean Service Desk/Kiosk.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPP) guidelines to maintain productivity.
• Support and comply with all company's safety standards.
• Communicate any needed equipment repairs or maintenance work needed.
• Keep work area free from debris and safety hazards.
• Treat all associates with fairness, dignity, and respect.
• Perform accurate price check functions.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.
• Record on designated forms any price discrepancies and/or any "not on file" items encountered on POS terminal; request price checks promptly.
• Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
• Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with policy.
• Observe security standards and report suspicious activity.
• Process all types of transactions in the store in accordance with policies.
• Secure register at all times when leaving it unattended; protect company assets.
• Use and maintain equipment in good working order and report problems.
• Maintain general housekeeping and sanitation standards.
• Be knowledgeable in and differentiate produce merchandise.
• Frequently perform cashier and service associate functions.
• Perform other duties as assigned

Skills

Effective communication

Customer service

Age requirement

Willingness to learn

Job description

Hannaford Supermarkets in Lowell, MA is seeking a Front End Associate to support daily retail operations at the store level. You will observe policies, maintain a neat appearance, assist on special projects, and help with the cash register and service desk while ensuring safety and compliance with standard procedures.

The role emphasizes customer service, age verification where required, and the ability to learn multiple tasks in a fast-paced environment.