FRONT END/CASHIER

Kroger; Wintersville (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth

Job summary

Kroger in Wintersville, OH is seeking a customer service–oriented associate to assist customers, operate the checkstand, and uphold our core values of respect, honesty, integrity, diversity, inclusion and safety.

You will handle cashier duties, process refunds, manage the service desk, and support store initiatives while maintaining a clean, fast-paced environment and delivering excellent service to every shopper.

Qualifications

• High school diploma or GED or combination of education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Must be 18 years of age or older (19 in some states) and able to pass a drug test.
• Ability to work in a fast-paced environment and weekends.
• Knowledge of company policies and retail operations.

Responsibilities

• Deliver and encourage associates to deliver excellent customer service.
• Perform cashier functions, open/close register, ring sales and complete tender transactions.
• Maintain cleanliness of checkstand area and handle price discrepancies.
• Process refunds, exchanges, money orders, bill pay and gift cards at the service desk.
• Provide lottery service and licenses where applicable; respond to inquiries promptly.
• Support store initiatives and comply with corporate policies.

Skills

Customer service

Cashier experience

Teamwork

Education

High school diploma or GED

Tools

Cash register

Job description

Job Description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

Job Info

• Job Identification 199904
• Job Category Store Operations
• Posting Date 06/12/2026, 10:47 AM
• Locations 858 Main St, Wintersville, OH, 43953, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.