FRONT END/CASHIER

Kroger; Oxford (OH); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Associate discounts

Job summary

Kroger in Oxford, OH seeks a friendly cashier to assist customers and process sales at the Customer Service Desk. You will handle refunds, exchanges, money orders and lottery services, and maintain desk operations with a focus on accuracy and courtesy.

Join Kroger’s team and uphold our values of respect, honesty, integrity, diversity, inclusion and safety while enjoying flexible scheduling and benefits.

Qualifications

• High school diploma or GED or equivalent combination of education and experience.
• Six months cashier experience required to work at Customer Service Desk.
• Must be 18+ years old; pass a drug test.
• Ability to work in a fast-paced environment and on weekends.
• Ability to organize and prioritize tasks and projects.
• Knowledge of company policies, procedures, and organizational structure.
• Retail experience preferred.

Responsibilities

• Deliver and encourage excellent customer service.
• Perform cashier functions including opening/closing register and tender transactions.
• Maintain cleanliness of checkstand area to standards.
• Answer telephones and comply with corporate policies.
• Promote Kroger initiatives and verify EAS tags at POS.
• Handle refunds, exchanges, money orders, bill pay, gift cards and purchases.
• Provide lottery service and fish/game licenses where applicable.
• Support desk operations including opening/closing and lost-and-found.
• Collaborate to resolve customer and business issues calmly.

Skills

Cashier experience

Customer service

Weekend availability

Task prioritization

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!