Front Door Security & Guest Ambassador

Spearmint Rhino Worldwide, Inc.; Grand Rapids (MI); On-site; USD 30,000 - 35,000; Full time

Job summary

A prominent hospitality company in Grand Rapids, MI is seeking to hire a Doorman/Security. In this full-time role, you will verify guests' age and maintain a secure atmosphere while providing excellent customer service. Prior experience in customer service or hospitality is required, along with the ability to obtain an Alcohol Training certificate upon hire. The ideal candidate must be at least 21 years old.

Qualifications

• Previous experience in customer service and/or the restaurant or hospitality industry.
• Ability to obtain Alcohol Training certificate upon hire.
• Must be at least 21 years of age.
• Previous experience providing security or hosting services is a plus.

Responsibilities

• Verify guests’ age and identification upon entry.
• Maintain a secure, comfortable, and inviting atmosphere for guests.
• Intervene calmly in any altercations and defuse problematic situations.
• Provide great customer service to our guests.
• Greet and escort customers as necessary.
• Provide a professional security presence for customers and club personnel.

Skills

Customer service experience

Conflict resolution

Professional demeanor

Job description

A prominent hospitality company in Grand Rapids, MI is seeking to hire a Doorman/Security. In this full-time role, you will verify guests' age and maintain a secure atmosphere while providing excellent customer service. Prior experience in customer service or hospitality is required, along with the ability to obtain an Alcohol Training certificate upon hire. The ideal candidate must be at least 21 years old.