Front Desk Supervisor

Voa-Gny; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A nonprofit organization in Brooklyn, NY is seeking a Front Desk Supervisor. The role involves directing front desk staff, managing documentation, and ensuring safety protocols are followed. Candidates should have a high school diploma and experience in social services. Certifications for Security License and CPR/First Aid are required. Competitive benefits are offered, including comprehensive health coverage and paid time off.

Benefits

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Qualifications

• One year of relevant experience in a social services setting.
• Must be able to obtain a Security License upon hire.
• CPR/First Aid certification required within 90 days of hire.

Responsibilities

• Direct all front desk staff activities to ensure adherence to policies.
• Ensure proper documentation of front desk activities.
• Provide emergency assistance and supervise incident management.
• Monitor building safety.
• Conduct rounds at residence.

Skills

Interpersonal skills

Basic computer knowledge

Education

High school diploma or GED

Job description

Overview

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area. We operate programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

Position: Front Desk Supervisor

Location: Brooklyn, NY 11236

Minimum Qualifications:

• High school diploma or GED preferred.
• One year of relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.

Certifications that are required upon hire in accordance with regulatory mandates:

• Security License

Certifications that are required within 90 days of hire – VOA will cover the cost:

• CPR/First Aid

Front Desk Supervisor Principal Responsibilities:

• Directs all front desk staff activities to ensure adherence to policy and procedures.
• Ensure proper documentation of front desk activities.
• Provide emergency assistance to residents as needed and supervise incident management system.
• Monitor building safety.
• Conduct rounds at residence as assigned.

Benefits

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.