Front Desk Staff

Boys & Girls Clubs of Weld County; Greeley (CO); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Flexible scheduling

Professional development

Training provided

Job summary

Boys & Girls Clubs of Weld County is seeking a Front Desk Staff member to serve as the first point of contact for members, families, and visitors. You will maintain a welcoming, professional front entry and support daily club operations, including accurate member check-in/out and information provision.

The role involves working with youth up to 100 daily, requires being 18+, and offers part-time hours with after-school and summer shifts.

Qualifications

• High School diploma or GED required.
• Experience with children or customer service/administrative roles.
• Strong communication and customer service skills.
• Ability to stay organized and professional.
• Pass criminal background check and drug test.

Responsibilities

• Greet members, families, and visitors at the front desk.
• Ensure accurate check-in and check-out.
• Answer phones and provide program information.
• Maintain orderly front desk and lobby.
• Support program operations and sign‑out procedures.
• Monitor safety and report concerns.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Basic computer skills

Criminal background check

MTS system

Education

High School diploma or GED

Tools

MTS system

Job description

Front Desk Staff

Boys & Girls Clubs of Weld County

PRIMARY FUNCTION

The Front Desk Staff member serves as the first point of contact for members, families, and visitors at the Boys & Girls Clubs of Weld County. This position is responsible for maintaining a welcoming, professional, and safe front entry environment while supporting daily club operations. The Front Desk Staff ensures accurate member check-in/out, provides information to families, assists with administrative tasks, and supports overall club safety and organization.

Front Desk Staff may work in a Club serving up to 100 youth (ages 6–18) daily.

Must be 18 years or older.

Job Status: Part-Time

School Year: Monday–Friday, 2:45pm–7:00pm (some flexibility)
Summer: Monday–Friday, 8-hour shift

Pay Range:
Starting at $15.25–$16.00 per hour, depending on experience

KEY ROLES (Essential Job Responsibilities)

• Create a welcoming and friendly environment for youth, families, and visitors
• Build supportive and professional relationships with members and parents
• Ensure all members are properly checked in and checked out
• Maintain accurate records and updated member information
• Communicate club expectations and provide helpful information
• Uphold all safety and security procedures
• Keep the front desk and entryway clean, organized, and professional
• Help run programs and activities as needed
• Monitor bathroom passes
  

Additional Responsibilities

Membership & Front Desk Operations

• Greet and assist members, parents, and visitors
• Monitor entry/exit to ensure only authorized individuals enter the Club
• Answer phones, direct calls, and provide accurate program information
• Update member information and attendance in the MTS system
• Track daily membership numbers and communicate needs to staff
• Assist with parent communication, schedules, and sign-out procedures

Administrative Support

• Assist with filing, documentation, and basic clerical tasks
• Help maintain office supplies and organization
• Support staff and leadership with communication or operational needs

Safety & Behavior Support

• Ensure members follow safety expectations when entering/exiting
• Report concerns or incidents to Club leadership promptly
• Support overall club safety by monitoring the lobby area

We Offer

• An opportunity to positively impact local youth and families
• A supportive team environment
• Personal and professional development opportunities
• A fun and engaging workplace
• Flexible scheduling
• Training in youth development and Club operations

SKILLS/KNOWLEDGE REQUIRED

• High School diploma or GED
• Experience working with children or in a customer service/administrative role
• Strong communication and customer service skillsAbility to remain organized, calm, and professional
• Basic computer skills; ability to learn MTS and internal systems
• Ability to manage multiple tasks in a busy environment
• Must pass a Criminal Background Check & Drug Test

Training Requirements

• Boys & Girls Club Basics & Safety 101 completed within the first week of hire
• 30-Day: Complete Milestone 1 trainings
• 60-Day: Complete Milestone 2 trainingsAttend monthly trainings for positive youth development and Club operations