Front Desk Security Pro — Growth, Benefits, Tools

Alliedbarton Security Services

Town of Florida (NY)

On-site

USD 19,000 - 27,000

Full time

14 days+
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Benefits offered by this job

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Job summary

Allied Universal in Lake Mary, FL is seeking a Security Officer at the front desk to welcome visitors, manage access control, issue visitor badges, and provide exceptional customer service in a technology/media environment.

The role is full-time with shifts including day-time weekend coverage; pay rate is $16.53 per hour. A professional presence, teamwork, and adherence to site procedures are essential for keeping the facility secure and welcoming.

Qualifications

  • Customer service experience is preferred.
  • Possession of a guard card or license is preferred.
  • Access control and badge experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, background check and drug screen may be required.
  • Licensing requirements may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to employees, visitors, and/or vendors at a front desk within a technology, media, and telecommunications location by following site-specific procedures and security-related policies.
  • Monitor access to the facility, verify visitor credentials, issue visitor passes, and maintain accurate visitor and contractor logs in accordance with site requirements.
  • Answer incoming calls, provide directions and general information, and communicate professionally with site contacts and Allied Universal leadership as needed.
  • Observe front desk activity, report suspicious activity or security-related concerns, and respond to incidents and critical situations in a calm, problem-solving manner.
  • Support emergency response activities by following established procedures, notifying appropriate personnel, and documenting incidents as required.

Skills

Customer service
Access control
Visitor management

Education

High school diploma or equivalent

Tools

Visitor management systems

Job description

Allied Universal in Lake Mary, FL is seeking a Security Officer at the front desk to welcome visitors, manage access control, issue visitor badges, and provide exceptional customer service in a technology/media environment.

The role is full-time with shifts including day-time weekend coverage; pay rate is $16.53 per hour. A professional presence, teamwork, and adherence to site procedures are essential for keeping the facility secure and welcoming.

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