Front Desk Security & Access Control Pro

Green Mountain Concert Services; St. Albans (VT); On-site; USD 22,041 - 30,307; Full time

Job summary

Green Mountain Concert Services is seeking a Security Associate to maintain a safe environment at our Vermont site. You will enforce security protocols and provide excellent customer service to employees, visitors, vendors, and contractors.

You will monitor CCTV and access control systems, manage communications, and promptly report incidents to site management and the Security Operations Center while upholding company standards.

Qualifications

• High school diploma or GED required.
• Background check and drug screening required.
• Valid driver's license required.

Responsibilities

• Enforce site security protocols, procedures, and policies.
• Ensure the safety and security of employees, visitors, contractors, and company property.
• Maintain security and safety within assigned areas.
• Develop knowledge of facility layout, access routes, and access control requirements.
• Operate and monitor security systems (CCTV, alarms, access control).
• Manage phone lines, radios, and emergency communications.
• Provide professional customer service to employees, visitors, vendors, and contractors.
• Report all security incidents and policy violations promptly to site management and SOC.
• Verify ID and control access to the facility; deny entry when needed.
• Register and direct visitors and contractors to designated contacts.
• Maintain logs and incident reports using computer systems.
• Assist with onboarding and safety/compliance training as directed.
• Maintain professional appearance and demeanor.

Skills

Verbal & written communication

Customer service

Emergency response

Security equipment operation

Education

High school diploma or GED

Tools

CCTV systems

Access control systems

Alarms

Two-way radios

Computers

Job description

Green Mountain Concert Services is seeking a Security Associate to maintain a safe environment at our Vermont site. You will enforce security protocols and provide excellent customer service to employees, visitors, vendors, and contractors.

You will monitor CCTV and access control systems, manage communications, and promptly report incidents to site management and the Security Operations Center while upholding company standards.