Front Desk & Sales Coordinator – The Joint Chiropractic

The Joint Chiropractic; San Antonio (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

The Joint Chiropractic is seeking a dependable Wellness Coordinator to greet patients, explain membership options, and support daily clinic operations in San Antonio. You will manage check-in, process payments, and assist with sales while delivering excellent customer service.

Experience in hospitality or retail helps, no prior chiropractic experience required. Shift flexibility includes evenings and weekends.

Qualifications

• Requires strong communication and customer service skills.
• Basic computer skills and willingness to learn new software.

Responsibilities

• Greet patients and manage check-in and patient flow.
• Explain memberships and visit packages to patients.
• Process transactions and maintain patient accounts.
• Answer phone calls and follow up with patients.
• Support marketing activities as assigned.
• Maintain a clean front desk and lobby.

Skills

High school diploma or GED

Strong communication

Customer service

Basic computer skills

Willingness to receive coaching

Sales/front desk experience preferred

Education

High school diploma or GED

Job description

Front Desk & Sales Coordinator/ Inside Sales

The Joint Chiropractic

$15/hour + bonus opportunities

Make people feel welcome. Build relationships. Help patients take the next step in their care.

Are you someone who enjoys talking with people, takes pride in your work, and follows through on your commitments? We’re looking for a dependable, engaging Wellness Coordinator to join our team.

Our ideal teammate brings genuine hospitality to every interaction—from welcoming a first-time patient to remembering a familiar face. You care about the details, stay productive without constant reminders, and understand that your team counts on you.

Experience in hospitality, restaurants, retail, customer service, or sales can translate well into this position. Previous chiropractic experience is not required—we’ll teach you our services and systems.

About The Role

As a Wellness Coordinator, you’ll help create a positive patient experience while supporting the clinic’s sales goals and daily operations. You’ll greet patients, explain membership and package options, process transactions, and keep the front desk organized.

This role includes sales.

You should feel comfortable starting conversations, explaining options, answering questions, and asking patients to purchase a membership or visit package. We believe in clear, respectful conversations that help patients understand their choices.

Who We’re Looking For

• You’re dependable. You show up on time, ready to work, and honor your scheduled commitments
• You enjoy people. You engage naturally, listen closely, and make others feel welcome
• You take initiative. You notice what needs attention and stay productive during quieter periods
• You have a strong work ethic. You complete tasks accurately and follow through without repeated reminders
• You value teamwork. You communicate respectfully and understand how your attendance and effort affect others
• You’re comfortable working toward goals. You’re willing to learn sales skills, apply feedback, and contribute to clinic results
• You want to build something lasting. You’re interested in learning the role, developing patient relationships, and becoming a trusted member of the team

What You’ll Do

• Welcome patients and manage check-in and patient flow
• Introduce new patients to the clinic and explain what to expect
• Present and sell memberships and visit packages
• Stay informed about pricing, promotions, and clinic procedures
• Answer phone calls and follow up with new and inactive patients
• Process payments and maintain accurate patient accounts
• Ensure required forms are completed and confirmation emails are sent
• Address patient questions professionally and communicate concerns to management
• Maintain a clean, organized front desk, lobby, and clinic
• Complete daily checklists and support marketing activities as assigned
• Work with the chiropractor and other team members to keep the day running smoothly

Qualifications

• High school diploma or GED
• Strong communication and customer service skills
• Basic computer skills and confidence learning new software
• Ability to handle multiple responsibilities while staying attentive to patients
• Willingness to receive coaching and put feedback into practice
• Sales, hospitality, retail, or front desk experience preferred

Schedule Expectations

Our clinics operate during evenings and weekends. Applicants must be available for the location’s assigned shifts, which may include full-day shifts and weekends. Consistent attendance, punctuality, and clear communication are essential.

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes’ 2022 America’s Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit