Front Desk Sales Coordinator

Brooklyn Beauty Lounge; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Brooklyn Beauty Lounge in New York is hiring a confident Front Desk Sales Coordinator for a busy, full-time role near Kings Highway. You will welcome clients, handle inquiries, book appointments, and drive service and product sales while delivering an exceptional client experience.

Fluency in Russian and English is required to assist diverse clients. The ideal candidate is sales-oriented, reliable, punctual, and able to multitask in a fast-paced environment, including Saturdays and Sundays.

Qualifications

• Fluent Russian and English required to assist clients in both languages.
• Strong sales skills and confidence recommending products and services.
• Able to meet individual and team sales goals.
• Excellent customer service and communication skills.
• Reliable and punctual with a stable, long-term commitment.

Responsibilities

• Welcome clients and provide a warm, professional experience.
• Answer calls, texts and online inquiries promptly.
• Convert inquiries into booked appointments.
• Sell services, add-ons, packages, memberships, and retail products.
• Rebook clients and follow up on cancellations and open times.
• Process payments and complete checkout accurately.
• Maintain an organized and welcoming front-desk area.
• Support the daily operation of a busy salon.

Skills

Bilingual: Russian/English

Sales skills

Customer service

Multitasking

Job description

Front Desk Sales Coordinator at

Job Description

We are an established, high-volume, full-service salon located near Kings Highway. We are hiring a confident, outgoing and sales-driven Front Desk Sales Coordinator to join our team full-time.

This is not a traditional receptionist position. Sales are an important part of this role. The right candidate must be comfortable recommending and selling salon services, add-ons, packages, memberships and retail products while providing an exceptional client experience.

Key Responsibilities

• Welcome clients and provide a warm, professional experience
• Answer calls, texts and online inquiries promptly
• Convert inquiries into booked appointments
• Help clients select the right services based on their needs
• Recommend and sell services, add-ons, packages and memberships
• Recommend and sell professional retail products
• Educate clients about available treatments and promotions
• Rebook clients before they leave the salon
• Follow up with cancellations, inactive clients and open appointment times
• Help fill schedule gaps and meet front-desk sales goals
• Process payments and complete checkout accurately
• Resolve client concerns professionally
• Maintain an organized and welcoming front-desk area
• Support the daily operation of a busy salon

Requirements

• Fluent Russian and English are required to assist clients in both languages
• Strong sales skills and confidence recommending products and services
• Comfortable working toward individual and team sales goals
• Excellent customer service and communication skills
• Responsible, punctual and dependable
• Able to multitask in a fast-paced environment
• Available to work both Saturday and Sunday
• Reliable commute to Kings Highway and Coney Island Avenue
• Interested in a stable, long-term position

Previous salon, spa, medical front desk, hospitality, membership sales, retail sales or client-coordinator experience is preferred. Salon experience is helpful but not required for a strong candidate with proven customer service and sales abilities. We look forward to having you join our team!