Front Desk Sales Associate – Norwalk, CT

thejointchiropractic; Norwalk (CT); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

401K available

Free or discounted chiropractic care

Job summary

The Joint Corp. is seeking a Wellness Coordinator in Norwalk, CT to drive clinic vibe and efficiency. You will be a brand ambassador, helping patients from check-in to checkout while educating them on subscriptions and wellness packages.

The role blends customer service, sales, and community engagement in a fast-paced clinic. You will manage walk-in flow, handle inquiries, and maintain accurate records. A strong communicator who is comfortable with POS systems will thrive, and bilingual

Qualifications

• Excellent communication and sales skills.
• Ability to multitask and manage a fast-paced environment.
• Reliable and punctual team member.
• Tech-savvy with POS systems and basic office software.

Responsibilities

• Greet patients and manage check-in/out to ensure a smooth patient experience.
• Explain subscription models and wellness packages to encourage long-term care.
• Coordinate clinic flow to ensure efficient patient visits with chiropractors.
• Handle phone inquiries, maintain accurate patient records, and process payments.
• Own our clinic social media accounts and participate in local events to promote care.

Skills

Communication Skills

Sales Aptitude

Multitasking Pro

Reliability

Tech Savvy

Bilingual (Spanish/English)

Knowledge of chiropractic care

Tools

POS systems

Office software

Job description

Are you a high-energy individual with a passion for health and wellness? Do you thrive in a fast-paced environment where you can make a tangible difference in people's lives every day?

The Role

The Wellness Coordinator is responsible for driving the "vibe" and efficiency of the clinic. You aren’t just sitting behind a desk; you are a brand ambassador, a problem solver, and a key player in managing our patient community.

Your day-to-day will include:

• Patient Experience: Greeting patients with a smile, managing the check-in/out process, and maintaining a clean, inviting clinic environment.
• Sales & Education: Confidently explaining our subscription models and wellness packages to new patients to help them commit to long-term care.
• Clinic Flow: Managing the "walk-in" traffic flow to ensure patients are seen efficiently by our Doctors of Chiropractic.
• Administrative Excellence: Handling phone inquiries, managing patient records with high attention to detail, and processing payments accurately.
• Community Connections: Owning our clinic Social Media accounts and occasionally participating in local events to promote the benefits of routine chiropractic care at The Joint.

What You Bring to the Table

• Communication Skills: You can talk to anyone! You are persuasive, empathetic, and professional.
• Sales Aptitude: You aren’t afraid to "ask for the sale" because you believe in the value of the service we provide.
• Multitasking Pro: You can handle a ringing phone, a waiting patient, and a technical glitch all at once without breaking a sweat.
• Reliability: You are punctual and take pride in being a dependable member of a small, dedicated team.
• Tech Savvy: Comfortable using point-of-sale systems and basic office software.

• Bilingual: in Spanish/English is a plus.
• Knowledge of or experience with the benefits of chiropractic care is a strong plus.

Schedule

• Part-Time: 17-25 hours/week
• General clinic hours:
  • Wednesday - Friday: 10 AM-7 PM
  • Saturday: 10 AM-4PM

Why Join Us?

• Impact: We provide affordable, convenient chiropractic care that helps people live pain-free.
• Growth: We value internal promotion and provide the training you need to excel.
• Competitive Pay: $19-$20/hour base plus performance-based incentives/bonuses.
• Benefits: 401K available and free or discounted chiropractic care.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.