Front Desk Representative

PALMER SMILES PC; Massachusetts; Presencial; USD 22 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Resumo da oferta

Palmer Smiles PC in Massachusetts seeks a friendly Front Desk Representative to greet patients, book appointments, answer calls, and collect payments. You will be the first point of contact and ensure a smooth patient experience with a cheerful demeanor.

Strong communication, basic computer skills, and ability to multitask are essential. Previous receptionist experience and familiarity with scheduling software are preferred; training is provided.

Qualificações

• Two or more years of experience as a receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills

Responsabilidades

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Conhecimentos

Excellent communication

Multitasking

Positive attitude

Strong work ethic

Scheduling software

Formação académica

Experience-based preference

Ferramentas

Computers

Scheduling software

Descrição da oferta de emprego

Job Description

Job Description

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills