Front Desk Receptionist - Grosse Pointe

Gateway Pediatric Therapy; Grosse Pointe (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) Matching

Paid Time Off (PTO)

Medical, Dental, & Vision coverage

Health Savings and Flexible Spending

Short and Long Term Disability

Tuition Reimbursement and discounts

Employee Assistance Program (EAP)

Employee discounts

Job summary

Gateway Pediatric Therapy is hiring a front desk receptionist to support daily operations at our clinic in Michigan. The role involves greeting families, answering phones, scheduling, and coordinating with clinicians to ensure smooth patient flow.

We value compassion, reliability, and clear communication. A high school diploma is required; a bachelor’s degree is preferred, and candidate must have a valid driver’s license and reliable transportation. Join our team-focused environment today.

Qualifications

• High school diploma required; bachelor’s not required but preferred.
• Front desk or reception experience is beneficial.
• Strong communication and organizational skills are essential.

Responsibilities

• Answer phones, take messages, and transfer calls.
• Greet clients and families in a friendly, professional manner.
• Maintain clinic cleanliness and organize front desk area.
• Coordinate with clinical staff to support daily operations.
• Schedule appointments and assist with check-in/check-out processes.
• Ensure confidentiality and respectful interactions with clients.

Skills

Customer service

Clear communication

Multitasking

Phone handling

Reliability

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Overview

At Gateway Pediatric Therapy, we believe the little things make the biggest difference. Our mission is to provide top-tier treatment rooted in evidence-based ABA principles, celebrating everyday successes. We offer home and clinic-based ABA services for children with autism and work closely with families to meet each child’s unique needs in a supportive, team-driven environment.

Our Company

Gateway Pediatric Therapy

Overview

At Gateway Pediatric Therapy, we believe the little things make the biggest difference. Our mission is to provide top-tier treatment rooted in evidence-based ABA principles, celebrating everyday successes. We offer home and clinic-based ABA services for children with autism and work closely with families to meet each child’s unique needs in a supportive, team-driven environment.

If you are compassionate, dependable, and passionate about making an impact — we want to invest in you.

Benefits Include:

• Clear advancement opportunities
• Pay increases with promotions
• Ongoing training & mentorship
• Company recognition programs
• Gateway swag

Additional Company Benefits:

• 401(k) Matching
• Paid Time Off (PTO)
• Medical, Dental, & Vision coverage
• Health Savings and Flexible Spending Accounts
• Short and Long Term DisabilityCompany-paid life insurance
• Tuition Reimbursement and discounts
• Employee Assistance Program (EAP)
• Employee discounts on travel, electronics, food, and more!

Responsibilities

• Ability to be physically active/move quickly
• Flexibility
• Creativity and problem solving
• Multitasking
• Answering phones, taking messages, and transferring calls
• Willingness to work as a team to clean and maintain the clinic
• Love for working with children

Qualifications

• High school or equivalent required
• Bachelor's degree not required, but preferred
• Front desk: 1 year preferred
• Driver's License required
• Reliable means of personal transportation
• NO PAST CRIMINAL HISTORY
• Passion for working with children
• Maintaining respect and confidentiality for all clients
• Ability to lift 30 pounds required
• Ability to communicate clearly and effectively both verbal and in writing
• Work cooperatively with other professionals and staff to facilitate positive interactions for clients and all involved in the client's education

About Our Line Of Business

Gateway Pediatric Therapy, an affiliate of BrightSpring Health Services, is a leading provider of comprehensive pediatric therapy services. We are dedicated to enriching the lives of children and adolescents on the autism spectrum. With a focus on individualized care and evidence-based practices, Gateway provides a flexible and dynamic process for applied behavior analysis (ABA) therapy. Our team of experienced and compassionate therapists works collaboratively with families to create tailored treatment plans that address each child's unique needs and goals. Through personalized support and innovative therapies, we strive to empower children to reach their full potential and thrive in all aspects of their lives. For more information, please visit www.gatewaypediatrictherapy.com . Follow us on Facebook , LinkedIn , and Instagram .

Salary Range

USD $17.00 / Hour