Front Desk Receptionist -Franklinton

Basecampmed; Columbus (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Basecampmed in Columbus, Ohio, is looking for Certified Peer Recovery Specialists to provide guidance and encouragement based on lived experience. The position requires excellent communication skills and experience in customer service, preferably in a healthcare environment. Candidates must be able to handle a fast-paced setting, maintain professionalism, and work effectively with diverse communities. This role does not specify an education level but emphasizes the ability to adhere to established protocols and maintain a professional appearance.

Qualifications

• Proven experience in a customer service or front-facing role preferred.
• Ability to work effectively with culturally diverse groups.
• Understanding of substance use disorder and the recovery process preferred.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Ability to multitask

Culturally diverse communication

Tools

MS Office (Word, Excel)

Job description

Education LevelNot SpecifiedPeer Support Services – Certified Peer Recovery Specialists offering lived-experience guidance and encouragement.Family & Community Engagement – Education, support, and resources for loved ones and the wider community.## Qualifications### Required Skills / Abilities* Proven experience in a customer service or front-facing role with experience in the healthcare or recovery field preferred.* Strong communication and people skills; professional and compassionate demeanor.* Ability to multitask, stay organized, and manage a fast-paced environment.* Problem-solving skills and the ability to remain calm under pressure.* Reliable transportation.* Proficiency with computers, office equipment, and MS Office (Word, Excel).* Ability to work effectively with culturally diverse groups.* Understanding of substance use disorder and the recovery process (preferred).* Must maintain a professional appearance, including scrubs and closed-toe shoes.---### Physical Demands* Ability to sit, stand, and walk intermittently throughout the workday.* Ability to lift, carry, or move items up to 25 lbs occasionally (e.g., office supplies, files).* Manual dexterity to operate office equipment, computer, and phones.* Visual and auditory ability to interact with clients, staff, and visitors effectively.* Ability to handle a fast-paced environment with frequent interruptions.* The work environment is a typical interior office setting within a recovery center. The employee must be able to adhere to established protocols in a timely manner during potentially high-stress situations.