Front Desk Receptionist

Soul Spice Inc; Miami (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Love Nail Salon South Miami is seeking a friendly and organized Front Desk Receptionist to join our team. As the first contact for clients, you will create a warm, welcoming atmosphere and handle calls, emails, bookings, and payments in a fast-paced, in-person environment.

The ideal candidate is bilingual (Spanish and English), detail-oriented, reliable, punctual, and well-presented, with experience in scheduling software or POS systems.

Qualifications

• Excellent communication and customer service in Spanish and English.
• Strong multitasking and time management abilities.
• Experience with scheduling software or POS systems preferred.
• Punctual, reliable, and well-dressed.

Responsibilities

• Answer calls and emails promptly and professionally.
• Manage bookings, rescheduling, and cancellations using salon software.
• Greet clients and handle check-in/check-out; process payments.
• Provide hospitality by serving beverages and ensuring towels are ready.
• Maintain front desk, waiting area, kitchen, and bathrooms tidy.
• Monitor inventory and inform management when stock needs replenishing.

Skills

Bilingual Spanish/English

Multitasking

Time management

Punctual & reliable

Customer service

Professional appearance

Tools

Scheduling software

POS systems

Job description

Overview

Love Nail Salon South Miami is looking for a friendly, organized, and proactive Front Desk Receptionist to join our team! As the first point of contact for our clients, you will play a key role in creating a warm and welcoming atmosphere at our nail salon. The ideal candidate is detail-oriented, reliable, and capable of managing multiple tasks efficiently.

Responsibilities

• Respond to Calls & Emails:
• Answer phone calls and respond to emails promptly and professionally.
• Address client inquiries, service questions, and appointment requests in both Spanish and English.
• Manage Scheduling & Appointments:
• Handle bookings, rescheduling, and cancellations using salon scheduling software.
• Keep appointment information accurate and up-to-date.
• Customer Check-In & Check-Out:
• Greet clients, assist with check-in, and manage the check-out process efficiently.
• Ensure all payments are processed accurately.
• Client Hospitality:
• Serve tea, coffee, and water to clients during their visit.
• Fold towels and ensure fresh towels are available for service providers.
• Maintain Cleanliness & Order:
• Keep the front desk, waiting area, kitchen, and bathrooms tidy and welcoming.
• Regularly restock and organize bathroom supplies.
• Assist with Organization & Inventory:
• Help maintain salon organization, ensuring products and supplies are in order.
• Monitor inventory levels and inform management when stock needs replenishing.

Qualification

• Excellent communication and customer service skills in both Spanish and English.
• Strong multitasking and time management abilities.
• Experience with scheduling software or point-of-sale systems is a plus.
• Must be punctual, reliable, and well-dressed.

Why Join Us?

At Love Nail Salon, we are dedicated to providing a nurturing space where clients can relax and enjoy exceptional services. As part of our team, you'll be surrounded by a supportive community that values personal growth, positivity, and teamwork.

If you are enthusiastic about customer service and enjoy working in a fun and fast-paced environment, we’d love to meet you!

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Work Location: In person