Front Desk Receptionist

United Surgical Partners International; Kenosha (WI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

Life and AD&D coverage

Short- and long-term disability

FSAs and HSAs

401(k)

Paid holidays and vacation

Job summary

Wisconsin Specialty Surgery Center, part of United Surgical Partners International, seeks a Front Desk Receptionist to warmly greet patients, route calls, verify insurance as needed, and assist with front-desk operations in a surgical setting. The role emphasizes courteous patient interaction, accurate cash handling, and proper chart management within a high-quality, service-oriented environment.

Join a team focused on delivering excellent ambulatory care across multiple specialties and a

Qualifications

• High School diploma or equivalent required.
• Excellent clerical and organizational skills.
• Ability to communicate effectively with patients and families.

Responsibilities

• Greet patients and route calls, maintaining a friendly front desk presence.
• Verify insurance as needed, handle cash collections, and manage patient charts.

Skills

Customer service

Communication skills

Professionalism

Education

High School diploma or equivalent

Tools

Basic office equipment

Job description

Front Desk Receptionist

Wisconsin Specialty Surgery Center

Welcome to Wisconsin Specialty Surgery Center

At Wisconsin Specialty Surgery Center & North Shore Surgical Suites, we believe health and care are inseparable. We focus on offering a high quality, service oriented environment for your surgical procedure. Our technology allows surgeons to perform procedures in the specialty areas of: Orthopedics, Spine, Total Joints, ENT, Podiatry, Pain Management, Gynecological.

POSITION SUMMARY:

Under the day to day general direction of the Office Manager, the Front Office Receptionist handles and routes all incoming calls and greets patients and patient families. Additionally, the Receptionist is responsible for insurance verification as needed, cash collections and the correct handling of patient charts.

Qualifications

• High School diploma or equivalent required.
• Must be competent in the use of basic office equipment including computer, printer, telephone and fax.
• Demonstrated ability to communicate effectively and remain poised and professional when interacting with potentially hostile patients and family members.
• Must possess excellent clerical and organizational skills.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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