Front Desk Receptionist

cpp-careers; Elk River (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health & Dental Benefits

401(k) Matching

Aesthetic Industry Perks

Great Culture & People-First

Job summary

Renew You Medical Spa in the Northwest Metro is seeking a friendly Front Desk Receptionist to welcome clients and manage appointments. You will collect patient information, assist with check-ins/outs, and maintain a professional reception area.

Ideal candidates have at least 2 years in sales, customer service or hospitality, excellent communication, and comfort with basic computer systems. The role is full-time with up to 32 hours weekly and includes health benefits and a team-oriented culture.

Qualifications

• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
• Minimum of 2 years of experience in sales, customer service or hospitality setting.
• Experience managing phone systems and scheduling in a medical office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.

Responsibilities

• Greet and check in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check-outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

Skills

Customer service

Sales experience

Hospitality background

Phone system management

Scheduling

Communication skills

Multitasking

Computer skills

Tools

Scheduling software

Patient management system

Job description

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

Renew You Medical Spa, one of our valued partners, is looking for a Front Desk Receptionist to join their clinic located in the Northwest Metro.

About the Clinic

At ReNew You Medical Spa, we offer many different skin care services to help patients achieve the results they desire. Patient education is essential in helping individuals feel confident about the products and procedures they choose to receive. That confidence comes with taking the time to thoroughly educate our clients and set realistic expectations. Our goal is to make our patients look as young as they feel while ensuring a comfortable and pleasant experience!

About the Role

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.

The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanor. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.

Work Schedule

This is a full-time position requiring up to 32 hours per week. We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities

• Greet and check in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check-outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

Compensation

Starting salary at 19$ per hour, plus potential for monthly bonus based on overall clinic revenue growth.

Qualifications

• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
• Minimum of 2 years of experience in sales, customer service or hospitality setting.
• Experience managing phone systems and scheduling in a medical office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.

Benefits

• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.