Front Desk Patient Services Specialist

Bon Secours Mercy Health; Fairfield (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Job summary

Bon Secours Mercy Health in Fairfield, OH seeks a Patient Services Representative for the Internal Medicine Residency OP Clinic. You will register patients, verify demographics, collect insurance cards, and explain financial options while maintaining accurate records.

You will schedule appointments, transcribe orders, assist with referrals and online scheduling, and support patient flow. The role requires strong customer service, attention to detail, and the ability to work across locations.

Qualifications

• High School Diploma or GED required.
• Prior patient registration/healthcare experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Register patients and verify demographics accurately.
• Explain financial options to patients and collect payments as needed.
• Schedule appointments and coordinate referrals and follow-ups.
• Assist with insurance verification and patient chart updates.
• Support patient flow and routing in clinic locations.

Skills

Customer service

Communication

Scheduling

Phone etiquette

Education

High School Diploma or GED

Tools

MyChart

Job description

Bon Secours Mercy Health in Fairfield, OH seeks a Patient Services Representative for the Internal Medicine Residency OP Clinic. You will register patients, verify demographics, collect insurance cards, and explain financial options while maintaining accurate records.

You will schedule appointments, transcribe orders, assist with referrals and online scheduling, and support patient flow. The role requires strong customer service, attention to detail, and the ability to work across locations.