Front Desk Part-Time Associate Weekend

Planet Fitness; Bayamón (PR); Sur place; USD 18 000 - 28 000; Temps partiel

Résumé du poste

Planet Fitness in Bayamon, PR (Rexville PFPR-7) is seeking a Front Desk Associate to greet members, assist with inquiries, and support daily operations. You will help maintain a clean, welcoming club environment and ensure a positive member experience throughout shifts, including evenings and weekends.

The role emphasizes customer service, clear communication, and the ability to manage multiple tasks in a fast-paced gym setting, with a focus on member satisfaction and safety.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.

Responsabilités

• Greet members and guests professionally and create a welcoming atmosphere.
• Assist members with membership options, policies, and gym services.
• Check-in members and handle membership-related transactions.
• Maintain a clean, organized front desk and common areas.
• Promote membership sales and other services to potential members.

Connaissances

Customer service

Communication

Computer skills

Positive attitude

Multitasking

Team player

Formation

High school diploma

Description du poste

Job Details: Job Location: Rexville (PFPR-7) - Bayamon, PR, Position Type: Part Time, Salary Range: Undisclosed,

Who We Are

At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgment‑free environment. We are proud to be one of the largest and fastest‑growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!

Position Summary

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.

Key Responsibilities

• Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
• Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
• Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
• Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
• Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
• Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent

Physical Demands

• Must be able to stand and sit for extended periods.
• Occasional lifting and carrying up to 25 lbs.
• Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.