Front Desk Operations Team

Rev'd Fitness; Washington (Washington County); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Rev’d Fitness Navy Yard is seeking a Front Desk Operations Team Member to be the first welcome for athletes, delivering exceptional customer service and supporting studio operations during sessions.

This part-time role requires availability mornings, evenings, weekends and holidays; duties include checking in athletes, keeping lobby tidy, managing rental gear, restocking supplies, and communicating issues to managers to keep the flow smooth.

Qualifications

• Detail-oriented and organized.
• Reception environment experience is preferred.
• Strong verbal communication skills.
• Positive, can-do attitude and team support.
• Able to multitask in a fast-paced setting.
• Passion for fitness and Rev’d brand.

Responsibilities

• Check in athletes at the front desk with a welcoming and professional demeanor
• Maintain cleanliness and organization of the front lobby and check-in area
• Manage and upkeep rental equipment (e.g., shoes, towels, cycling accessories)
• Restock studio essentials as needed
• Support the overall flow of studio operations during training sessions
• Communicate and elevate issues to studio managers or supervisors in a timely manner

Skills

Detail-oriented

Reception experience

Verbal communication

Team player

Multitasking

Fitness passion

Job description

Our Front Desk Operations Team Members are responsible for the overall operation of the studio during session times.

About Rev’d Fitness

For people who aspire for more, Rev’d is a fitness studio that provides access to inspiring workout experiences where we inspire our team to make a mindful shift to maximize their capabilities. Our brand stands apart from competitors by offering more than just physically demanding workouts. We distinguish ourselves through our unwavering focus on consistent motivational coaching that goes beyond the physical challenges. This approach not only aids athletes in achieving their fitness goals but also emphasizes the significance of teamwork, creating a holistic and transformative experience that sets the brand apart in the fitness industry.

Description

Front Desk Operations Team | Rev’d Navy Yard

Be the first impression. Set the tone. Fuel the experience.

Front Desk Team Members play a vital role in delivering the Rev’d experience. As the first point of contact for our athletes, you help set the tone for each session through exceptional customer service, connection-building, and strong operational support. This position is ideal for individuals who are passionate about fitness, thrive in a fast-paced environment, and enjoy contributing to a positive team culture.

Key Responsibilities

• Check in athletes at the front desk with a welcoming and professional demeanor
• Maintain cleanliness and organization of the front lobby and check-in area
• Manage and upkeep rental equipment (e.g., shoes, towels, cycling accessories)
• Restock studio essentials as needed
• Support the overall flow of studio operations during training sessions
• Communicate and elevate issues to studio managers or supervisorsin a timely manner

Skills & Qualifications

• Highly detail-oriented and organized
• Personable, friendly, and comfortable working in a reception environment
• Strong verbal communication skills
• Positive, “can-do” attitude and willingness to support teammates
• Ability to multitask in a fast-paced setting
• Passion for fitness and enthusiasm for theRev’dbrand (preferred)
• Customer service or hospitality experience (preferred but notrequired)

Physical Demands

• Ability to stand for extended periods of time
• Ability to liftlightto moderate items as needed (restocking, equipment, etc.)

Work Environment

• Must be available to work mornings, nights, weekends, and holidays
• Fast-paced, high-energy, team-oriented atmosphere

Job Type

• Part-Time
• Shifts are based on the studio’s training schedule
• Typical shift length ranges from 1.5–4.5 hours

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Rev’d Navy Yard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.