Front Desk & Member Experience Specialist

Onelife Fitness; Towson (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Club membership

Training discounts

Referral bonus

Certifications & CE

Full-time benefits

Job summary

Onelife Fitness in Towson, MD is seeking an outgoing Front Desk Associate to welcome members, answer questions, and deliver a friendly, professional gym experience from the moment you greet someone.

You will check in visitors, handle calls, keep the lobby tidy, support club programs, and promote member engagement. CPR/AED certification is required or obtained within 30 days; full-time benefits include medical, dental, vision, life insurance, 401(k), and PTO.

Qualifications

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness with future opportunities (e.g., Personal Trainer).
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly attitude

Strong communication

Organized & punctual

Multitasking

CPR/AED

Job description

Onelife Fitness in Towson, MD is seeking an outgoing Front Desk Associate to welcome members, answer questions, and deliver a friendly, professional gym experience from the moment you greet someone.

You will check in visitors, handle calls, keep the lobby tidy, support club programs, and promote member engagement. CPR/AED certification is required or obtained within 30 days; full-time benefits include medical, dental, vision, life insurance, 401(k), and PTO.