Front Desk Medical Receptionist

Mid City OB GYN, P.C; Omaha (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Profit Sharing

Paid Vacation and Holidays

Flexible Spending Account (FSA)

Company-Paid Life Insurance and AD&D

Optional Supplemental Life Insurance

Opportunities for training and growth

Job summary

Mid City OB-GYN is seeking a friendly front desk team member in Omaha, NE. You will welcome patients, check in/out, answer calls, schedule appointments, and assist with registrations while maintaining accurate patient information in our electronic health record system.

We value organized, detail-oriented individuals who communicate effectively and provide exceptional customer service in a fast-paced medical office.

Qualifications

• Experience in medical front desk or healthcare customer service.
• Proficiency with electronic health records (EHR) systems.
• Strong communication and organizational skills.

Responsibilities

• Welcoming patients with professionalism and kindness
• Checking patients in and out for appointments
• Answering and directing calls using a multi-line phone system
• Scheduling appointments and assisting with registration
• Verifying and updating patient information in our electronic health record (EHR)
• Collecting required documentation and payments
• Maintaining an organized, professional reception area
• Assisting with scanning, filing, faxing, and other administrative tasks
• Supporting providers and teammates to keep our offices running efficiently

Skills

Customer service

Attention to detail

Communication skills

Organization

Education

High school diploma or equivalent

Tools

EHR software

Multi-line phone system

Job description

Location: Omaha, NE (162nd & Dodge and/or 72nd and Center)

Schedule: Full-Time | Monday-Friday | 8:00-5:00

Pay: Competitive hourly wage based on experience

Make a Difference Every Day

At Mid-City OB-GYN, we believe every patient deserves compassionate, exceptional care from the moment they walk through our doors. Our front desk team plays an essential role in creating that experience.

If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized while providing outstanding customer service, we'd love to meet you.

What You'll Do

As one of the first faces our patients see, you'll help ensure every visit starts smoothly by:

• Welcoming patients with professionalism and kindness
• Checking patients in and out for appointments
• Answering and directing calls using a multi-line phone system
• Scheduling appointments and assisting with registration
• Verifying and updating patient information in our electronic health record (EHR)
• Collecting required documentation and payments
• Maintaining an organized, professional reception area
• Assisting with scanning, filing, faxing, and other administrative tasks
• Supporting providers and teammates to keep our offices running efficiently

We're Looking For Someone Who

• Enjoys working with people and providing exceptional customer service
• Stays positive and composed in a busy medical office
• Is dependable, organized, and detail-oriented
• Can multitask and prioritize effectively
• Works well independently while also being a strong team player
• Has excellent communication and problem-solving skills
• Is comfortable learning new technology and computer systems

Preferred Qualifications

• Previous medical office or healthcare customer service experience
• Experience working with electronic health records (EHR)
• High school diploma or equivalent

Benefits You'll Enjoy

We value our employees and offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance
• 401(k) with Profit Sharing
• Paid Vacation and Holidays
• Flexible Spending Account (FSA)
• Company-Paid Life Insurance and AD&D
• Optional Supplemental Life Insurance
• Opportunities for training and professional growth

Why Join Mid-City OB-GYN?

We're more than a medical practice-we're a team that supports one another while providing exceptional care to women throughout every stage of life. We believe in teamwork, respect, accountability, and creating a positive workplace where employees can grow and succeed.

If you're looking for a career where your work truly makes a difference, we'd love to hear from you.

Mid-City OB-GYN is an Equal Opportunity Employer.