Front Desk & Hospitality Associate - University Village

Gene Juarez Salons & Spas; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Amazing discounts on services and prod

Consistent scheduling

Job variety in customer service, cashi

Growth and career development

Comprehensive benefits package

Medical, dental, vision insurance

Basic life and AD&D insurance

401k plan

Flexible Spending Accounts

Paid Time Off (PTO)

Job summary

Gene Juarez Salons & Spas in Seattle seeks a Front Desk & Hospitality Associate for our University Village location. This full-time role requires flexible evenings and weekends to match peak times and guest flow.

You will welcome guests, assist with checkout, and support our artists by preparing linens and supplies. A clean lobby, merchandising, and smooth operations are key to our guest experience.

Qualifications

• Ability to stand for long periods and perform light lifting
• Open scheduling availability including evenings and weekends
• Minimum age 18 years and able to obtain a permit as required
• Positive attitude and strong attention to detail

Responsibilities

• Welcome and assist guests; ensure they feel valued from entry to checkout
• Support artists with clean linens and supplies for services
• Promote a clean, organized lobby, dressing rooms, retail area and restrooms
• Assist with inventory, retail stock and signage placement
• Engage with guests at checkout and foster repeat visits

Skills

Customer service

Cashiering

Guest experience

Stocking & merchandising

Job description

At Gene Juarez, we believe that a positive guest experience has the power to transform someone's entire day. The Front Desk & Hospitality Associate is an integral part of this team effort, ensuring that each guest feels welcome through their in-person interactions and through providing consistent critical behind-the-scenes support.

This posting is for a full-time position at our University Village location and requires flexible availability (evenings and weekends)

We offer GJ team members:

• Amazing discounts on services and products
• Consistent scheduling
• Job varietyto deepen your experience in customer service, cashiering, basic merchandising, and problem-solving
• Pathway for growth and career development within the company
• Comprehensive benefits package
  • Full-time employees and qualified dependents are eligible to participate in the company’s medical, dental, vision, and basic life and AD&D insurance plans. Employees may also participate in Flexible Spending Accounts, elect long-term disability insurance and enroll in our company’s 401k plan. In their first year, employees accrue 1 hour of Paid Time Off (PTO) for every 30 hours worked.
  • Part-Time employees are able to enroll in our company’s 401k plan. In their first year, employees accrue 1 hour of Paid Time Off (PTO) for every 30 hours worked.
  • For more detailed information about our benefit offerings, click here!
    

Compensation Information

$21.30 per hour

What you'll do:

• Welcome and assist our guests. We want our guests to know from the moment they step in the door we are delighted they've chosen GJ and we're here to make their experience great.
• Support our artists so they have what they need to provide the best experience. We support them primarily by helping prepare clean linens and supplies used during services.
• Promote a warm, clean environment for our guests to enjoy. We pride ourselves in keeping all areas of our salon, including our lobby, dressing rooms, retail shelves, and restrooms, clean for our guests from open to close.
• Assist with replacement of retail stock and signage. You'll help with the organization and placement of our incoming shipments (with help!)
• Engage with guests during check-out. We see check-out as more than just taking accurate payment, but also our last chance to connect with the guest, ensure they had a great time, and invite them to return.

While this isn't an exhaustive list, all tasks of this position generally fall into these accomplishing these goals.

We are eager to receive applications from candidates who:

• If age 18+, have or are willing to obtain a Class 12 or 13 MAST Permit. If you do not have one, we will set you up with the required training.
• Like to get stuff done and pivot in a fast-paced environment.
• Know how to anticipate the needs of guests and exceed expectations
• Pride themselves on detail and accuracy
• Are resilient and able to respond professionally to situations in-the-moment
• Thrive off organization, keeping things clean, and you're okay with a few repetitive tasks
• Have a knack for learning about lots of changing products, services, and promotions quickly (and being able to implement this information)
• Have a positive, can-do attitude
• Open scheduling availability is a must.Many of our shifts are during evenings and weekends, and we are often busiest around the holidays.
• This position involves a lot of being on your feet, whether that's standing or walking around. Accommodation may be available for those with disabilities.
• We may need you to lift moderately heavy objects from time to time. We need you to be able to lift up to 35 lbs. without assistance, and up to 50 pounds with assistance.

As part of our standard hiring process for new employees, employment with Gene Juarez Salons & Spas will be contingent upon successful completion of a background check. Gene Juarez Salons & Spas is an equal opportunity employer.