Front Desk & Guest Experience Coordinator - Growth Path

Boardroom Salon For Men; College Station (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401K with Match

Paid Time Off

Paid Holidays

Wellness Perks

Employee Assistance Program

Job summary

A professional grooming salon in College Station is seeking a Front Desk Coordinator to provide excellent customer service. The role involves booking appointments, managing the salon calendar, and handling client inquiries. Ideal candidates will have a minimum of 2 years of customer service experience and possess strong communication skills. Join us for competitive benefits including health insurance and referral bonuses.

Qualifications

• Minimum of 2 years of customer service experience.
• Excellent client service skills.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• Positive and uplifting attitude.
• Ability to pay attention to detail and work in a fast-paced environment.

Responsibilities

• Provide outstanding customer service to ensure everyone feels welcomed.
• Book appointments and manage the salon’s calendar.
• Manage inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely manner.
• Utilize the POS system accurately for check-ins and payments.

Skills

Customer service experience

Client service skills

Communication abilities

Teamwork

Attention to detail

Positive attitude

Job description

A professional grooming salon in College Station is seeking a Front Desk Coordinator to provide excellent customer service. The role involves booking appointments, managing the salon calendar, and handling client inquiries. Ideal candidates will have a minimum of 2 years of customer service experience and possess strong communication skills. Join us for competitive benefits including health insurance and referral bonuses.