Front Desk & Family Services Associate - Assisted Living

Prestige Senior Living; Medford (OR); On-site; USD 28,000 - 36,000; Full time

Job description

Receptionist - Assisted Living job at Prestige Senior Living. Medford, OR. What does the Receptionist - Assisted Living do? In this entry-level role, you would be helping to be the “face” of our assisted living/memory care community. You would be providing general business office services (filing, filling out forms, assisting line staff and managers), greet families, residents, and other visitors, as well as offering direction to questions and concerns. If you want to work in a home-like environment where you get to know those you serve on a daily basis, this administrative role is for you and quite different compared to other Receptionist roles. Why join the Prestige Care Family in the Receptionist - Assisted Living role and what can we offer you?

• See the impact of your care by serving and interacting with our residents on a daily basis.
• Collaborate with a strong team of health care providers, all while working in a home-like setting.
• The ability to bring pure joy and community to our residents.
• A great “starting point” into the world of a regional healthcare provider.
• Strong promote-from-within culture: the possibilities are endless.
• Our 35+ year old, family-owned and operated organization (with over 80 locations in 8 states) means we aren’t too small, but not too big. You are known here.

In this job, every day you will…

• Represents the facility in receiving residents, staff and the public in a positive, helpful manner, and demonstrates Company mission, philosophy and core values.
• Directs residents and guests to the appropriate office for assistance, resident apartment, or activity area as needed.
• Answers the telephone within two rings and directs calls to appropriate party, minimizing “holding” time.
• Provides clerical support to all departments, as assigned by supervisor, in a timely and organized manner.
• Copies, collates, and staples materials as requested.
• Provides support to other departments by maintaining files, assist in filing, typing labels, and other office tasks as requested.
• Sorts and distributes incoming mail and processes outgoing mail.

Education & Experience You Need To Qualify

• Must have a High School diploma or equivalent.
• Must be able to read written direction, comprehend verbal instructions, and write at a level necessary to accomplish this job.
• Type 60 wpm and experience with personal computers and printers a must.
• Able to communicate effectively, in English, with personnel at all levels of the organization, with residents, their friends and family, and with members of the community

Ways you can advance beyond the Receptionist - Assisted Living role: Once you master this role, you could consider the Resident Care Coordinator, Resident Services Director, Personal Care Attendant, Medication Technician, or other clinical jobs with Prestige Care. EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different. Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.