Front Desk Dupont

Planet Fitness; Fort Wayne (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Same-day pay

Paid time off

Promotions

Free PF Black Card

Guest passes

CPR & trainer certifications

Retirement match

Life insurance

Disability coverage

Job summary

Planet Fitness Fort Wayne is seeking energetic Front Desk Team Members who are passionate about health and fitness to join our friendly team. You will greet members, sign in guests, and assist with memberships while delivering a high level of service in a welcoming environment.

You will handle member inquiries, operate front desk systems, manage tours and sign-ups, and support daily gym operations. A positive attitude, reliability, and flexibility are essential as you contribute to our Judgement

Qualifications

• Minimum High School Diploma or Equivalent.
• Basic computer proficiency.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Service-oriented and able to resolve member concerns.
• Initiative and strong communication skills.

Responsibilities

• Communicate with members and TMs in person, by phone, and in writing.
• Follow verbal and written communication, including scripts for member services.
• Use technology to service members.
• Certify in CPR and AED training; perform CPR and use AED.
• Maintain cleanliness of restrooms, locker area, showers, and gym floor.
• Comply with safety and sanitization guidelines.
• Other duties as assigned.

Skills

Service-oriented

Computer skills

Positive attitude

Punctuality

Reliability

Initiative

Communication skills

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Dupont

Front Desk Dupont, Fort Wayne, IN, US

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team.

Our Front Desk Team Members enjoy:

• Same-day pay
• Paid time off
• Promotional opportunities
• A Free PF Black Card Membership
• Go to any gym and bring a guest for free
• Includes amenities such as free tanning, hydromassage & total body enhancement
• Free CPR & trainer certifications
• Retirement savings program with a 4% company match
• Free Employee Assistance Program
• Life insurance
• Short & Long-Term Disability
• Volunteer opportunities in your local community
• A fun, judgement-free environment
• *Some benefits are exclusive to full-time team members

Our Mission

We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Front Desk duties

• Communicate with our members and TMs in person, by phone, and in writing.
• Follow verbal communication. This includes communication from members, TMs, and supervisors.
• Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews.
• Use different types of technology to service members:
• Certify in both CPR and AED training.
• Perform CPR and use the AED machine.
• Use and understand our exercise equipment and be able to demonstrate its use to members.
• Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.
• Cleaning includes, but is not limited to, mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.
• Comply with all safety & sanitization guidelines.
• Other duties assigned.

What we are looking for

• Service-oriented and able to resolve member concerns.
• Basic computer proficiency.
• Upbeat attitude.
• Punctuality and reliability are a must.
• Minimum High School Diploma or Equivalent
• Initiative and strong communication skills.
• Ability to work a flexible schedule, which may include nights, weekends, and holidays.

Physical Requirements

• Stand and walk for long periods of time.
• Talk and hear.
• Use of hands and fingers to handle or feel.
• Repetitively reach with arms and hands, climb, balance, stoop, kneel, crouch, crawl, bend, and twist.
• The employee must occasionally lift, push, and pull objects weighing up to 50 pounds.

EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.