Enable job alerts via email!

Front Desk Coordinator (Student)

American University

Washington (District of Columbia)

On-site

USD 80,000 - 100,000

Part time

30+ days ago

Job summary

A prominent university in Washington, DC is seeking a Front Desk Coordinator (Student) to act as the first point of contact in the Kogod Career Development office. Responsibilities include greeting guests, handling administrative tasks, and assisting students with appointments. Ideal candidates should be current undergraduate students with strong communication and organizational skills. This part-time role offers $18 per hour and requires 8-15 hours of work per week.

Benefits

Gain valuable experience in a professional setting

Develop a professional network

Flexible working hours

Qualifications

Students pursuing an undergraduate degree required.
Experience in customer service is preferred.
Ability to multitask required.

Responsibilities

Greet guests and answer phones as first point of contact.
Support appointment scheduling for students.
Monitor the Kogod Talent Network email inbox.

Skills

Strong leadership and communication skills

Impeccable organizational skills

Flexibility and initiative

Education

Current undergraduate student

Tools

Microsoft Office Products

Join to apply for the Front Desk Coordinator (Student) role at American University

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Coordinator (Student) role at American University

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department

Kogod School of Business

Time Type

Part time

FLSA Status

Non-Exempt

Summary

Job Description:

Career Development at the Kogod School of Business at American University supports undergraduate and graduate business students in their professional development. Front Desk Coordinators (FDCs) are student employees who serve as the first point of contact for all visitors to the office, including students, employers, alumni, faculty, and staff. FDCs provide essential administrative and customer service support in a fast-paced, student- and employer-facing environment.

Responsibilities

Staff the front desk during business hours (9:00 a.m. – 5:00 p.m., Monday–Friday) on a scheduled basis.
Serve as the first point of contact for the Kogod Career Development office—greeting guests, answering phones, and responding to or redirecting emails from the kogodcareers@american.edu account.
Support students to make and check-in for appointments for students with Career Development staff and Peer Consultants.
Provide support for and troubleshoot student and employer issues in Handshake, Kogod’s job and internship platform.
Support with the Kogod Talent Network system.
Monitor and assess the Document Review process in KTN (assess, request feedback, and approve undergraduate resumes based on criteria).
Create alumni accounts.
Monitor the Kogod Talent Network email inbox for inbound requests.
Support basic troubleshooting and answer basic questions about what the system does.
Review and approve content such as blog posts and videos for UConnect (the career website platform).
Assist with content creation, social media support, and presentation development.
Support general office operations and administrative projects such as data entry, filing, copying, and maintaining shared spaces.
Provide backup assistance for event and space setup, including flipping the lounge for events or meetings.

Position Type/Expected Hours Of Work

Part-Time.
8-15 hours per week.
Position starts August 2025.

Salary Range

$18 per hour.

Required Education And Experience

Students pursuing an undergraduate degree.
Strong leadership and communication skills.
Impeccable organizational skills and attention to detail.
Flexibility, initiative, and ability to multitask and work both independently and as part of a team.
Maturity and an elevated level of professionalism, especially as it relates to building and maintaining relationships with prospective and visiting employers.
Proficiency with Microsoft Office Products.

Preferred Education And Experience

Kogod undergraduate student.
Students available for both the fall and spring semesters preferred.

All Kogod Career Development Roles

All student employees will receive cross-training in front desk operations, event setup and support, and social media assistance. Flexibility to assist in these areas as needed is expected.
Attendance at a mandatory 2-day training session at the end of August is required (exact dates to be confirmed).
Must be willing to sign and adhere to a Confidentiality Agreement to ensure the privacy and security of student records and other sensitive information.
Ability and willingness to lift up to 25 lbs and assist with moving furniture and equipment during event setup and teardown.

Benefits Of Working For The Kogod Career Development

Be at the heart of career support, recruiting action, and interact with students, staff, faculty and employers.
Develop valuable experience in working with time management and customer service.
Become a master of networking and build your professional network.

Additional Eligibility Qualifications

Applicants are strongly encouraged to attach a resume and cover letter to their applications.

Other Details

This position is available only to enrolled American University students.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Seniority level