Front Desk Coordinator - Port Charlotte, FL

thejointchiropractic; Port Charlotte (FL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Sales bonuses

Training opportunities

Wellness plan

Flexible scheduling

Job summary

The Joint Chiropractic in Port Charlotte, FL is seeking a part-time Wellness Coordinator to deliver exceptional in-person patient service and promote wellness memberships. You will greet patients, assist with intake, and drive membership sales in a fast-paced, team-oriented clinic environment.

Ideal candidates have a friendly outgoing demeanor, prior sales or customer service experience, and availability including weekends.

Qualifications

• Outgoing, wellness-focused individual with strong people skills.
• Prior sales experience preferred; candidates with a sales background encouraged.
• Excellent customer service and rapport-building abilities.
• Flexible availability, including weekends.
• Strong organizational and multitasking capabilities.
• Basic computer skills for transactions and data entry.

Responsibilities

• Greet and check-in patients with a warm, friendly demeanor.
• Assist patients with intake paperwork for accuracy and completeness.
• Promote and sell wellness memberships, educating on benefits.
• Complete sales transactions accurately and efficiently.
• Make outbound calls to leads and convert into appointments and memberships.
• Reach out to community partners to promote The Joint Chiropractic.
• Address minor patient issues professionally to ensure satisfaction.
• Maintain a clean, welcoming clinic environment.

Skills

Outgoing personality

Sales experience

Customer service

Communication skills

Organizational skills

Multitasking

Basic computer skills

Team-oriented

Job description

Job Title: Wellness Coordinator

Type: Part-Time

Are you an outgoing individual with a passion for wellness and customer service? The Joint Chiropractic is seeking dynamic and energetic candidates to join our team as Wellness Coordinators. As a Wellness Coordinator, you will play a key role in providing exceptional customer service to our patients while contributing to the success of our membership-focused model.

Responsibilities:

• Patient Check-In: Greet and check-in patients with a warm and friendly demeanor, ensuring a positive experience from the moment they walk in.
• Intake Paperwork: Assist patients with completing intake paperwork, ensuring accuracy and completeness.
• Membership Sales: Utilize your sales background to promote and sell wellness memberships, educating patients on the benefits of regular chiropractic care.
• Sales Transactions: Complete sales transactions efficiently and accurately, providing a seamless experience for patients.
• Lead Outreach: Make outbound calls to leads, providing information about our services and converting leads into appointments and memberships.
• Community Outreach: Reach out to community partners to build and strengthen relationships, promoting The Joint Chiropractic and fostering collaboration.
• Issue Resolution: Address minor patient issues with professionalism and a customer-centric approach, ensuring satisfaction and retention.
• Light Cleaning: Contribute to the cleanliness and organization of the clinic environment, maintaining a welcoming atmosphere for patients.

Qualifications:

• Outgoing personality with a genuine passion for promoting wellness and a healthy lifestyle.
• Previous sales experience is preferred; candidates with a background in sales are highly encouraged to apply.
• Excellent customer service skills, with the ability to communicate effectively and build rapport with patients.
• Availability to work flexible hours, including weekends.
• Strong organizational and multitasking abilities.
• Basic computer skills for transactional sales and data entry.
• Comfortable working in a fast-paced and team-oriented environment.

Benefits:

• Competitive hourly wage with the potential for sales bonuses.
• Training and development opportunities to enhance your sales and customer service skills.
• Complimentary Wellness Plan for employee
• Flexible scheduling options for part-time.

Job Types: Part-time

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Work Location: In person