Front Desk Coordinator - O'Fallon, MO

The Joint Chiropractic; O’Fallon (MO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Opportunities for future growth and development

Bonus

Job summary

The Joint Chiropractic is seeking a Front Desk Coordinator for its O'Fallon clinic. This role is crucial for enhancing patient experience and supporting front office operations in a retail healthcare setting. Candidates should have a high school diploma, strong customer service skills, and the ability to thrive in a dynamic environment.

You will greet patients, manage appointments, and assist with sales of wellness plans while enjoying a competitive pay range of $18 to $20 per hour, with opportunities for growth. Join us in making wellness care more accessible!

Qualifications

• Minimum one year of customer service and sales experience preferred.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.

Responsibilities

• Greet and check in patients, providing a friendly first impression.
• Manage the flow of patients through the clinic in an organized manner.
• Present and sell wellness plans and membership packages confidently.
• Support the clinic’s sales goals by converting new patients into members.

Skills

Customer service experience

Multitasking skills

Sales experience

Strong phone skills

Computer skills

Education

High school diploma or equivalent

Job description

Front Desk Coordinator – Full Time/Part Time

Location: O'Fallon (MO)

A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.

Position Summary

We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.

Key Responsibilities

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re‑engage inactive members and maintain up-to-date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

Qualifications

• High school diploma or equivalent required
• Minimum one year of customer service and sales experience preferred
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal-driven environment
• Positive attitude with a team-oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Office management or marketing experience is a plus

Schedule

This role requires availability on weekdays and flexibility for weekends with possible travel to other clinics.

Compensation and Benefits

• Pay range: $18 to $20 per hour
• Bonus
• Opportunities for future growth and development

Why Join Us

When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.

Ready to Join the Movement?

Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com.