Front Desk Coordinator - Jacksonville, FL

The Joint Chiropractic; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

The Joint Chiropractic is hiring a Front Desk Coordinator in Jacksonville, FL. This position demands a driven individual with sales experience, superb customer service skills, and the ability to manage multiple tasks. Responsibilities include client management, sales of memberships, and maintaining clinic organization. A high school diploma is required. Join our team and help us provide excellent care in the wellness industry! This position is not entry level and prior marketing experience is preferred.

Qualifications

• Must have at least one year of previous Sales Experience.
• Candidates should have strong phone and computer skills.
• Customer service orientation and effective communication is essential.

Responsibilities

• Providing excellent service to members and patients.
• Greet members and patients upon arrival and check them in.
• Answer phone calls and manage patient flow through the clinic.
• Educate patients on wellness offerings and services.

Skills

Sales Experience

Customer Service

Phone and Computer Skills

Ability to Prioritize Tasks

Education

High school diploma or equivalent (GED)

Job description

Front Desk Coordinator - Jacksonville, FL

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

What we are looking for in YOU and YOUR skillset:

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner

* This is not an entry level position and marketing experience is preferred *

Essential Responsibilities:

• Providing excellent services to members and patients.
• The Wellness Coordinator's primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.