Front Desk Coordinator — Fort Worth, TX

The Joint Chiropractic; Fort Worth (TX); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement

PTO accrual

Paid Holidays

Discounted Chiropractic Care

Job summary

The Joint Chiropractic is seeking a Front Desk Coordinator to join our Fort Worth clinic. This full-time role centers on delivering outstanding patient service in a busy walk-in setting, handling check-ins and payments, and supporting the clinic team to ensure a welcoming, efficient experience.

You will engage patients, explain memberships, and process sales while maintaining accurate records and addressing inquiries. This position offers health benefits and a constructive team environment.

Qualifications

• Experience in sales or customer service preferred.
• Strong communication and persuasion skills with a customer-first mindset.
• Ability to work in a fast-paced, walk-in clinic environment.
• Basic computer and payment processing skills.
• Reliable, professional, and goal-oriented team player.

Responsibilities

• Greet and engage patients, delivering a friendly and professional first impression.
• Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversion metrics.
• Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.

Skills

Sales

Customer service

Communication

Payment processing

Team player

Tools

POS system

Job description

Front Desk Coordinator – Full Time Position

Location: Fort Worth, TX 76132

Position Summary

The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.

Key Responsibilities

• Greet and engage patients, delivering a friendly and professional first impression
• Present and explain membership options, promotions, and service benefits to encourage conversions and renewals
• Process membership sales, upgrades, and payments accurately
• Track and report sales activity, patient visits, and conversion metrics
• Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed

Qualifications

• Prior experience in sales, customer service, or a client-facing role preferred
• Strong communication and persuasion skills with a customer-first mindset
• Ability to work in a fast-paced, walk-in clinic environment
• Basic computer and payment processing skills
• Reliable, professional, and goal-oriented team player

Schedule

This role requires availability Mondays, Wednesdays, Thursdays from 9:30am to 7:00pm, and Saturdays from 9:30am to 5:00pm with Occasional Travel.

Compensation And Benefits

• Base Pay: $13.00 per hour
• Bonus potential every paycheck
• 4 day workweek: Mondays, Wednesdays, Thursdays, and Saturdays
• Health Insurance
• Discounted Chiropractic Care
• 401(k) Retirement
• PTO accrual
• Paid Holidays

Why Join Us

When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.