Front Desk Coordinator - Brentwood, MO

thejointchiropractic; Brentwood (MO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Bonus Potential

Job summary

The Joint Chiropractic in Brentwood, MO is seeking a part-time Wellness Coordinator to support three clinics, mostly Brentwood and Washington. You will drive memberships, greet patients, answer calls, and educate patients on wellness offerings in a fast-paced, friendly environment.

Ideal candidates have at least one year of sales experience, strong customer service and communication skills, and the ability to stand or lift up to 50 pounds when needed. Competitive pay with bonus potential.

Qualifications

• High school diploma or equivalent required.
• Must complete transactions using point of sale software and keep patient accounts current.
• Strong phone and computer skills are essential.
• Minimum of 1 year sales experience.
• Participate in marketing/sales activities to attract new patients.
• Ability to prioritize and multitask in a fast-paced environment.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experiences to connect with patients.
• Work cohesively with others in a energetic team setting.
• Strong customer service orientation and effective communication with members and patients.
• Manage patient flow through the clinic efficiently.

Responsibilities

• Provide excellent service to members and patients.
• Gaining memberships to meet sales goals.
• Greet members and patients and check them in for their visit.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages and promotions.
• Support team goals and maintain positive relationships with colleagues.
• Maintain clinic cleanliness and organized workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow policies.
• Willingness to learn and grow.
• Accept constructive criticism positively.
• Office management or marketing experience is a plus.
• Able to stand or sit for long periods.
• Able to lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values.

Skills

Administrative

Multitasking

Professionalism

Organizational

Customer Service

Communication

Phone Skills

Sales Experience

Education

High School Diploma or equivalent

Tools

POS Software

Job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-time: Hours are flexible 15-25 hours per week - Monday to Friday

Competitive Pay $15-$20/hr + BONUS Potential

Experienced with Administrative, Multitasking, Professionalism , Organizational , High-level Customer service, and High-level Communication Capabilities. Preferred somesales or marketing experience. This position will be supporting 3 clinics, but mainly Brentwood and Washington

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner

Essential Responsibilities

• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager's policies, procedures and direction.
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes’ 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, NewJersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.