Front Desk Coordinator

Dental365; Virginia; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Generous compensation

Flexible health and vision insurance

401(K) retirement plan with matching

Generous paid-time off

Exclusive in-house dental program

Extra perks and fringe benefits

Job summary

Dental365 in Virginia is seeking a Front Desk Coordinator to deliver exceptional patient experience at the front desk. You will greet patients, handle phones, manage appointments, and maintain patient records with precision using Denticon.

Responsibilities include collecting co-payments and verifying insurance, addressing billing inquiries, and supporting the Practice Manager with daily office tasks. The role emphasizes strong interpersonal skills, organizational ability, and flexibility to

Qualifications

• Prior dental experience is required.

Responsibilities

• Greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with Denticon.
• Collect co-payments and verify insurance eligibility (PPO/FS).
• Respond to patient billing or financial inquiries, directing to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Front desk coordination

Phone handling

Customer service

Multitasking

Interpersonal skills

Tools

Denticon

Job description

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

HIRING SCHEDULE:

• Monday: 7:30am-5:00pm
• Tuesday: 7:30am-5:00pm
• Thursday: 7:30am-5:00pm
• Friday: 7:30am-12:00pm

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

QUALIFICATIONS:

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans : Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program : Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

* All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

Step into a new era with Dental365

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

Our company celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

Salary Range

$19 - $22 USD

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Dental365’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.