Front Desk Coordinator

ADP, Inc.; Tampa (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Four-day work week (Mon–Thu, 10-hr)

Medical, dental, vision benefits

401(k) with employer match

Paid time off & holidays

Support for work-life balance

Descripción de la vacante

K2 Medical Research is seeking a Front Desk Coordinator in Tampa, FL. The role focuses on greeting guests, handling calls and mail, and coordinating office activities within a clinical operations setting. It offers a four-day work week with 10-hour shifts from Monday through Thursday.

The position requires bilingual English/Spanish abilities, a minimum high school diploma, and customer service experience in healthcare. Proficiency with Microsoft Office is expected.

Formación

• Must be bilingual in English and Spanish.
• Minimum High School Diploma or equivalent.
• Minimum 1 year of customer service experience, preferably in a medical/health provider setting.
• Certified Clinical Research Coordinator (CCRC) is a plus.

Responsabilidades

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and well-supplied with pens, forms, and brochures.
• Provide basic information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security and issue visitor badges.
• Order front office supplies and manage inventory.
• Perform other clerical receptionist duties as assigned.
• Additional duties as assigned.

Conocimientos

Bilingual English/Spanish

Customer service experience

Microsoft Office proficiency

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Coordinator

Clinical Operations Full Time Clerical Tampa, FL, US

At K2 Medical Research, we are transforming healthcare by delivering tomorrow’s treatments today. As a rapidly growing clinical research organization across Florida, Tennessee, and Rhode Island, we lead multiphasic trials in therapeutic areas ranging from neurodegenerative to cardiometabolic medicine. Our culture is grounded in clinical excellence and a patient-first mission. We are seeking mission-driven individuals ready to play a meaningful role in bringing life-changing treatments to the patients who need them most.

K2 is seeking Front Desk Coordinatorfor potential future support at our clinic out of Tampa, FL.

This position's primary responsibility is greeting and welcoming guests, receiving, and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, coordinating office activities and other additional duties as assigned.

Responsibilities may include but are not limited to:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory in stock.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Additional duties as assigned.

Knowledge, Skills, Abilities:

• Ability to work Monday – Thursday 8am to 5pm.
• Ability to coordinate multiple tasks in a fast-paced clinical office environment with a calm and pleasant personality.
• Ability to complete training and follow study protocol.
• Flexibility and ability to prioritize and multi-task throughout the day.
• Must be detail oriented, and self-motivated.
• Excellent written and verbal communication skills.
• Willingness to interact with a diverse patient population.
• Proficiency with Microsoft office Products.

Qualifications:

• Must be Bilingual in English and in Spanish.
• Minimum High School Diploma or equivalent.
• Certified Clinical Research Coordinator (CCRC) is a plus!
• Minimum of 1 year experience in a customer service-related position, preferably in a medical or health provider environment or equivalent combination of education and experience.

Your growth and well-being are our priority.Our comprehensive benefits package for full-time employees includes medical, dental, and vision options, supplemental insurance plans, 401(k) with immediate employer match, generous paid time off, and paid holidays. Most notably, we support a healthy work-life balance through a four-day work week, consisting of 10-hour shifts from Monday through Thursday. Fridays are reserved only for critical business needs or administrative tasks; otherwise, they are your chance to kick-start your weekend.

Join the K2 Family: Where Compassion and Connection Lead the Way! At K2 Medical Research, people come first and we're seeking warm, wonderful humans who effortlessly click with everyone, from our incredible patients to brilliant physicians and dedicated research staff.

We are an equal opportunity employer. We celebrate what makes you uniquely you and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital, or veteran statuses.

We value the differences among our team members and are committed to providing reasonable accommodations for qualified individuals with disabilities. If you require a reasonable

accommodation to participate in the job application or interview process, please contact [e-mail]. We are here to ensure you have the support and tools you need to shine.