Front Desk Coordinator

The Joint Chiropractic; San Jose (CA); On-site; USD 25,072 - 26,174; Part time

Benefits offered by this job

PTO

Holiday pay

Medical benefits (full time)

Bonuses

Opportunities for career growth

Job summary

A leading chiropractic clinic in San Jose is seeking a Front Desk Coordinator to support patient experience and clinic operations. The successful candidate will greet patients, manage flow, sell wellness plans, and assist with appointment scheduling. Requirements include a high school diploma, customer service experience, and strong multitasking abilities. Enjoy a supportive work environment with opportunities for career growth and benefits including PTO and medical for full-time positions. Starting pay ranges from $18.20 to $19 per hour plus bonuses.

Qualifications

• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills are needed.
• Must be able to stand/sit for long periods and lift up to 50 pounds.

Responsibilities

• Greet and check in patients to create a friendly first impression.
• Manage patient flow through the clinic in an organized manner.
• Sell wellness plans and membership packages accurately.
• Assist with appointment scheduling and patient inquiries.
• Collaborate with team members and chiropractors for positive experiences.

Skills

Customer service

Sales experience

Multitasking

Computer skills

Positive attitude

Education

High school diploma or equivalent

Job description

Front Desk Coordinator – Part Time to Full Time – San Jose

A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high‑quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.

Position Summary

We are seeking a goal‑oriented, proactive, and service‑mindful Wellness Coordinator to join our team. This customer‑facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast‑paced retail healthcare setting, this is the opportunity for you.

Key Responsibilities

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re‑engage inactive members and maintain up‑to‑date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

Qualifications

• High school diploma or equivalent required
• Minimum one year of customer service and sales experience preferred
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal‑driven environment
• Positive attitude with a team‑oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Office management or marketing experience is a plus

Schedule

This role requires availability weekends.

Compensation and Benefits

• Starting pay: $18.20 – $19 per hour + bonus
• PTO, holiday pay, medical (full time)
• Opportunities for career growth within The Joint network

Why Join Us

When you join The Joint, you’re not just starting a new job—you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full‑time role, the freedom to grow your skills, and the support of a values‑driven company where trust, respect, accountability, integrity, and excellence shape every decision.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.

Ready to Join the Movement?

Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube, and LinkedIn.