Front Desk Coordinator

Lone Peak Dental Group; Omaha (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Services Coordinator II. This role involves coordinating patient care, managing appointments, and providing exceptional customer service. You will work in a fast-paced environment, ensuring accurate patient records and collaborating with healthcare providers to deliver seamless care. If you possess strong communication and organizational skills, this is a fantastic opportunity to make a meaningful impact in patient services and contribute to a team that values excellence in healthcare.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Proven experience in healthcare settings, preferably as a Patient Services Coordinator.

Responsibilities

• Schedule patient appointments and collect necessary information.
• Answer patient inquiries professionally and maintain accurate records.
• Verify insurance information and process billing transactions.

Skills

Communication Skills

Customer Service

Organizational Skills

Interpersonal Skills

Attention to Detail

Education

High School Diploma

Bachelor's Degree in Healthcare Administration

Job description

The Patient Services Coordinator II will be responsible for coordinating all aspects of patient care, including scheduling appointments, answering inquiries, and maintaining accurate patient records. This role requires excellent communication skills and the ability to provide exceptional customer service to patients.

Qualifications

• High school diploma or equivalent; Bachelor's degree in healthcare administration or related field preferred
• Proven experience working in a healthcare setting, preferably as a Patient Services Coordinator or in a similar role
• Proficiency in medical terminology and knowledge of insurance billing procedures
• Excellent interpersonal skills and the ability to work effectively in a fast-paced environment
• Strong organizational skills and attention to detail

Responsibilities

• Schedule patient appointments and ensure all necessary information is collected
• Answer patient inquiries via phone, email, or in person in a professional and timely manner
• Maintain accurate and up-to-date patient records in compliance with healthcare regulations
• Verify insurance information and process billing and payment transactions
• Collaborate with healthcare providers and other staff to ensure seamless patient care
• Assist with administrative tasks such as filing, data entry, and inventory management
• Uphold patient confidentiality and privacy regulations at all times