Front Desk Coordinator

Lone Peak Management Gr; Omaha (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Patient Services Coordinator II to enhance patient care coordination. This role emphasizes exceptional communication and organizational skills, ensuring that patients receive timely appointments and accurate information. The ideal candidate will thrive in a fast-paced healthcare environment, demonstrating proficiency in medical terminology and insurance billing. This position offers a chance to make a significant impact on patient experiences while collaborating with healthcare providers and maintaining high standards of confidentiality. Join a dedicated team committed to delivering outstanding patient service.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Proven experience in healthcare, preferably as Patient Services Coordinator.

Responsibilities

• Schedule patient appointments and collect necessary information.
• Answer patient inquiries in a professional and timely manner.
• Maintain accurate patient records in compliance with regulations.

Skills

Communication Skills

Customer Service

Organizational Skills

Interpersonal Skills

Medical Terminology

Education

High School Diploma

Bachelor's Degree in Healthcare Administration

Job description

Career Opportunities withLone Peak Dental Group

A great place to work.

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**Job Summary:**
The Patient Services Coordinator II will be responsible for coordinating all aspects of patient care, including scheduling appointments, answering inquiries, and maintaining accurate patient records. This role requires excellent communication skills and the ability to provide exceptional customer service to patients.

**Qualifications:**
- High school diploma or equivalent; Bachelor's degree in healthcare administration or related field preferred
- Proven experience working in a healthcare setting, preferably as a Patient Services Coordinator or in a similar role
- Proficiency in medical terminology and knowledge of insurance billing procedures
- Excellent interpersonal skills and the ability to work effectively in a fast-paced environment
- Strong organizational skills and attention to detail

**Responsibilities:**
- Schedule patient appointments and ensure all necessary information is collected
- Answer patient inquiries via phone, email, or in person in a professional and timely manner
- Maintain accurate and up-to-date patient records in compliance with healthcare regulations
- Verify insurance information and process billing and payment transactions
- Collaborate with healthcare providers and other staff to ensure seamless patient care
- Assist with administrative tasks such as filing, data entry, and inventory management
- Uphold patient confidentiality and privacy regulations at all times