Front Desk Coordinator

U.S. Oral Surgery Management; Hilton Head Island, Bluffton (SC, SC); On-site; USD 25,000 - 28,000; Full time

Job summary

US Oral Surgery Management in Hilton Head Island, SC, is seeking a Front Desk Office Coordinator for our dynamic oral surgery practice. You will be the first point of contact, coordinate appointments, and manage patient accounts with accuracy and empathy.

This full-time role requires excellent communication, multitasking, and a customer-service mindset. You will support scheduling surgeries, post payments, and collaborate with the team to ensure exceptional patient experiences and smooth office

Qualifications

• Patient-centric attitude and a focus on patient satisfaction.
• Experience in oral surgery, dental, or medical settings preferred.
• Proven administrative experience with a track record of growth.
• Ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills.
• Willingness to take on additional duties as assigned.

Responsibilities

• Answer the phone, assist patients with scheduling, and create patient accounts.
• Check patients in, post payments, and convert treatment plans accurately.
• Assist with scheduling surgeries and ensure necessary preparations.
• Collaborate with team to maintain an efficient practice.
• Be adaptable and ready to take on varied duties as needed.

Skills

Customer service

Multitasking

Communication skills

Administrative support

Education

High school diploma or equivalent

Job description

Job Details: Job Location: SC02 Hilton Head - Hilton Head, SC, Position Type: FT1, Salary Range: $18.00 - $20.00Hourly

10 Hospital Center Commons Dr. Hilton Head Island, SC 29926

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.